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Bug 1953080 - Adjust subscription status UX to better handle Simple Content Access
Summary: Adjust subscription status UX to better handle Simple Content Access
Keywords:
Status: CLOSED DUPLICATE of bug 1968574
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: anaconda
Version: 8.5
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: beta
: ---
Assignee: Anaconda Maintenance Team
QA Contact: Release Test Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-04-23 19:58 UTC by Martin Kolman
Modified: 2022-09-23 12:04 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2022-09-23 12:04:36 UTC
Type: Bug
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
RHEL 8.5 installation image registered with an account in SCA mode (32.14 KB, image/png)
2021-04-23 19:58 UTC, Martin Kolman
no flags Details

Description Martin Kolman 2021-04-23 19:58:24 UTC
Created attachment 1774920 [details]
RHEL 8.5 installation image registered with an account in SCA mode

While current installation images (8.2-8.5) support registration in SCA (Simple Content Access) mode, the subscription status screen (screenshot attached) is currently sub-optimal.

When this screen was designed, in pre SCA times, there was an expectation that at least one entitlement will always be attached, so the bottom part of the screen is actually a scrollable listbox that can dynamically show the possibly many entitlements that are attached to the system.

But according to the RHSM team in SCA mode user visible system attached entitlements are no longer a thing, resulting in the subscription screen being quite empty and possibly confusing.

Going over the screenshot from top to bottom.

"The system has been properly subscribed" 
- this line kinda saves the day as it assures the user that all went well, even if the rest of the screen might look kinda empty

"Method: Registered with account mkolman" 
- further assurance for the user that all is fine as long as their see their account login name

"System Purpose" & "Insights" 
- no change in regards to SCA

"No subscriptions are attached to the system" 
- this is the main problematic part, as it seems to imply that something went wrong after all
- this is also incorrect (as far as I understand the subscription matters) you still need a subscription to use RHEL, it's just used via Simple Content Access instead of the classic method of attaching individual entitlements via auto-attach


At minimum I think we should definitely replace the "No subscriptions are attached to the system" line if the system has been registered in SCA mode (there is a WiP patch PR for Anaconda to detect and remember that at runtime) and replace it with some better wording.

What is currently not clear to me what wording would be the best and if we want to just mention "Simple Content Access is in use." or use something more elaborate, explaining what it means.

In any case we also need to keep the dynamic listbox logic in place for cases where the system has not been registered in SCA mode.

Comment 4 Jan Stodola 2022-09-23 12:04:36 UTC
Closing, already fixed in bug 1968574.

*** This bug has been marked as a duplicate of bug 1968574 ***


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