Bug 1953579 - (release-4.7) Insights operator should collect related pod logs when operator is degraded
Summary: (release-4.7) Insights operator should collect related pod logs when operator...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: Insights Operator
Version: 4.7
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: ---
: 4.7.z
Assignee: Ricardo Lüders
QA Contact: Pavel Šimovec
URL:
Whiteboard:
Depends On: 1924663
Blocks: 1953582
TreeView+ depends on / blocked
 
Reported: 2021-04-26 12:24 UTC by Ricardo Lüders
Modified: 2021-05-19 15:17 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: Enhancement
Doc Text:
Feature: The ClusterOperator Gather can now collect logs from pods that are related to unhealthy operators, and/or that are living in the same namespace that the operator. Reason: The insights operator should be able to determine the namespace associated with the operator and include pod logs in the bundle. Result: It is now collecting logs from unhealthy pods, not only related to the operator but from every pod that lives in the operator namespace.
Clone Of:
Environment:
Last Closed: 2021-05-19 15:16:51 UTC
Target Upstream Version:
Embargoed:

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Links
System ID Private Priority Status Summary Last Updated
Github openshift insights-operator pull 410 0 None open [release 4.7] Bug 1953579: GatherClusterOperators and GatherClusterOperatorsPodAndEvents 2021-04-26 12:26:21 UTC
Red Hat Product Errata RHBA-2021:1550 0 None None None 2021-05-19 15:17:04 UTC

Description Ricardo Lüders 2021-04-26 12:24:20 UTC 
Description of problem:
Sometimes operators hit unexpected situation with pods being healthy - i.e. MCO can't rollout the config, but all pods are Running. In that case pod logs are not collected - and OTA team has to request must-gather from the customer.

Insights operator should be able to determine the namespace associated with the operator and include pod logs in the bundle
Comment 4 errata-xmlrpc 2021-05-19 15:16:51 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (OpenShift Container Platform 4.7.11 bug fix update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2021:1550
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