Red Hat Bugzilla – Bug 196035
openoffice crashed while idle and produced this report
Last modified: 2007-11-30 17:11:35 EST
Description of problem: (summary text will need updating whem problem is better determined) openoffice writer crashed while idle in the background. Version-Release number of selected component (if applicable): openoffice.org-core-2.0.2-5.12.2 openoffice.org-writer-2.0.2-5.12.2 How reproducible: unknown. OOo crahsed while idle in the background, while I was away from the keys, and xscreensaver was running. Three MS-Word doc files were open at the time, each only consisting of 1 page length, plain text/uncomplicated documents. Steps to Reproduce: 1. 2. 3. Actual results: see below Expected results: this is rather obvious, right? Additional info: bug report text produced by crash dialog follows: Video Driver is probably: nvidia (yes, livna's kmod-nvidia package. kmod-nvidia- 1.0.8762-2.2.6.16_1.2133_FC5 xorg-x11-drv-nvidia-1.0.8762-3.lvn5) Desktop is: not GNOME (was in fact xfce (current with yum as of this date) libgcj version is: libgcj-4.1.1-1.fc5 kernel is: Linux 2.6.16-1.2133_FC5 #1 Tue Jun 6 00:52:14 EDT 2006 i686 athlon i 386 OpenOffice.org core rpm version is: openoffice.org-core-2.0.2-5.12.2 accessibility is: false ...start sestatus details ... SELinux status: enabled SELinuxfs mount: /selinux Current mode: permissive Mode from config file: permissive Policy version: 20 Policy from config file: targeted ...end sestatus details ... 0x527b680: /usr/lib/openoffice.org2.0/program/libuno_sal.so.3 + 0x1e680 0x527bec0: /usr/lib/openoffice.org2.0/program/libuno_sal.so.3 + 0x1eec0 0x472420: + 0x420 (__kernel_sigreturn + 0x0) 0x760dd14: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x168d14 0x7b06941: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x661941 0x722a89d: /usr/lib/openoffice.org2.0/program/libfwk680li.so + 0x4289d 0x722a8e1: /usr/lib/openoffice.org2.0/program/libfwk680li.so + 0x428e1 0x722b905: /usr/lib/openoffice.org2.0/program/libfwk680li.so + 0x43905 0x730f2d4: /usr/lib/openoffice.org2.0/program/libfwk680li.so + 0x1272d4 0x63c2c5f: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1c1c5f 0x63c4ca0: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1c3ca0 0x635ff9d: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x15ef9d 0x63646c7: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1636c7 (SfxBaseModel::Notify(SfxBroadcaster&, SfxHint const&) + 0x391) 0x5abcf79: /usr/lib/openoffice.org2.0/program/libsvl680li.so + 0x87f79 (SfxBroadcaster::Broadcast(SfxHint const&) + 0x43) 0x62b4e31: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0xb3e31 0x62b4e70: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0xb3e70 0x5783e46: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x82e46 0x578f80e: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8e80e (Timer:: Timeout() + 0x10) 0x578f9a8: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8e9a8 0x3759527: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x3c527 0x3759360: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x3c360 (SalData::Timeout() const + 0x24) 0xe12b8b: /usr/lib/openoffice.org2.0/program/libvclplug_gtk680li.so + 0x14b8b 0x11cc876: /usr/lib/libglib-2.0.so.0 + 0x25876 0x11cc15d: /usr/lib/libglib-2.0.so.0 + 0x2515d (g_main_context_dispatch + 0x16d) 0x11cf3ef: /usr/lib/libglib-2.0.so.0 + 0x283ef 0x11cf955: /usr/lib/libglib-2.0.so.0 + 0x28955 (g_main_context_iteration + 0x65) 0xe12bf3: /usr/lib/openoffice.org2.0/program/libvclplug_gtk680li.so + 0x14bf3 0x3760315: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x43315 (X11SalInstance::Yield(unsigned char) + 0x27) 0x578b3b6: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8a3b6 (Application::Yield() + 0x48) 0x578b43a: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8a43a (Application::Execute() + 0x26) 0x744a0bb: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x280bb (desktop:: Desktop::Main() + 0x15af) 0x578f4a6: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8e4a6 0x578f559: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8e559 (SVMain () + 0x2b) 0x7442bf3: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x20bf3 (sal_main + 0x57) 0x7442c3f: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x20c3f (main + 0x 27) 0x116724: /lib/libc.so.6 + 0x15724 (__libc_start_main + 0xdc) 0x80484d1: /usr/lib/openoffice.org2.0/program/swriter.bin + 0x4d1
at this point oowriter fails to start EVERY time. I am no longer able to edit or view these documents, as I get the following error with each attempt: /usr/lib/openoffice.org2.0/program/soffice: line 151: 18716 Illegal instruction "$sd_prog/$sd_binary" "$@" The first time I attempted to open the documents, oowriter asked if I wanted to 'start recovery'. Quite naturally, I clicked yes. This failed with the above error message, which is ALL I get at this point. I can't work on the client's files, and this is actually an urgent update. I need help NOW as to what to do to stop this error from continuing so that I can open these files and adapt their contents for the client's website. COMPLETE SHOWSTOPPER and I have a PAYING CLIENT waiting for me to finish the job. HELP!! I'll be happy to attach the files if anyone needs to see them.
I've since deleted the ~/.openoffice.org2.0/ directory and at least got the app running again, so the urgency is over with. I'd still really like to know what happened though. moved severity back to normal.
There *was* a gcc bug (bitfield accesses) which caused a crash on idling (well on screen refreshes) but that was solved (worked around) for fc5 IIRC. Not sure yet, crash when idles are hard to identify.
crash mapped back to debuginfo is... 1 50% /usr/src/debug/OOB680_m5/sal/osl/unx/signal.c:484 ReportCrash 2 50% /usr/src/debug/OOB680_m5/sal/osl/unx/signal.c:811 SignalHandlerFunction 3 0% 0x472420: + 0x420 (__kernel_sigreturn + 0x0) 4 50% /usr/src/debug/OOB680_m5/sw/source/core/edit/edattr.cxx:186 SwEditShell::GetAttr(SfxItemSet&) const 5 50% /usr/src/debug/OOB680_m5/sw/source/ui/utlui/glbltree.cxx:1426 SwGlobalTree::Update(unsigned char) 6 50% /usr/src/debug/OOB680_m5/framework/source/services/documentproperties.cxx:2048 framework::DocumentProperties::impl_writeToStream(SvStream&, rtl::OUString const&, unsigned short const&) 7 50% /usr/src/debug/OOB680_m5/framework/source/services/documentproperties.cxx:2054 framework::DocumentProperties::impl_writeToStream(SvStream&, rtl::OUString const&, unsigned short const&) 8 50% /usr/src/debug/OOB680_m5/framework/source/services/documentproperties.cxx:405 __static_initialization_and_destruction_0 9 50% /usr/src/debug/OOB680_m5/framework/source/uiconfiguration/moduleimagemanager.cxx:523 framework::ModuleImageManager::implts_getUserImageList(framework::ImageType) 10 75% /usr/src/debug/OOB680_m5/sfx2/source/notify/eventsupplier.cxx:880 SfxGlobalEvents_Impl::implts_notifyListener(com::sun::star::document::EventObject const&) 11 75% /usr/src/debug/OOB680_m5/sfx2/source/notify/eventsupplier.cxx:698 SfxGlobalEvents_Impl::notifyEvent(com::sun::star::document::EventObject const&) 12 75% /usr/src/debug/OOB680_m5/sfx2/source/doc/sfxbasemodel.cxx:3428 SfxBaseModel::postEvent_Impl(unsigned short) 13 100% /usr/src/debug/OOB680_m5/sfx2/source/doc/sfxbasemodel.cxx:3108 SfxBaseModel::Notify(SfxBroadcaster&, SfxHint const&) 14 100% /usr/src/debug/OOB680_m5/svtools/source/notify/brdcst.cxx:79 SfxBroadcaster::Broadcast(SfxHint const&) 15 75% /usr/src/debug/OOB680_m5/sfx2/source/appl/appcfg.cxx:224 SfxEventAsyncer_Impl::TimerHdl(Timer*) 16 75% /usr/src/debug/OOB680_m5/sfx2/source/appl/appcfg.cxx:212 SfxEventAsyncer_Impl::LinkStubTimerHdl(void*, void*) 17 75% /usr/src/debug/OOB680_m5/solver/680/unxlngi6.pro/inc/tools/link.hxx:154 Link::Call(void*) const 18 100% /usr/src/debug/OOB680_m5/vcl/source/app/timer.cxx:281 Timer::Timeout() 19 75% /usr/src/debug/OOB680_m5/vcl/source/app/timer.cxx:170 ImplTimerCallbackProc() 20 75% ../../../inc/saltimer.hxx:81 SalTimer::CallCallback() 21 100% /usr/src/debug/OOB680_m5/vcl/unx/source/app/saltimer.cxx:66 SalData::Timeout() const 22 50% /usr/src/debug/OOB680_m5/vcl/unx/gtk/app/gtkdata.cxx:585 GtkXLib::timeoutFn(void*) 23 50% 0x11cc876: /usr/lib/libglib-2.0.so.0 + 0x25876 24 50% 0x11cc15d: /usr/lib/libglib-2.0.so.0 + 0x2515d (g_main_context_dispatch + 0x16d) 25 50% 0x11cf3ef: /usr/lib/libglib-2.0.so.0 + 0x283ef 26 50% 0x11cf955: /usr/lib/libglib-2.0.so.0 + 0x28955 (g_main_context_iteration + 0x65) 27 50% /usr/src/debug/OOB680_m5/vcl/unx/gtk/app/gtkdata.cxx:707 GtkXLib::Yield(unsigned char) 28 100% /usr/src/debug/OOB680_m5/vcl/unx/source/app/salinst.cxx:290 X11SalInstance::Yield(unsigned char) 29 100% /usr/src/debug/OOB680_m5/vcl/source/app/svapp.cxx:540 Application::Yield() 30 100% /usr/src/debug/OOB680_m5/vcl/source/app/svapp.cxx:500 Application::Execute() 31 100% /usr/src/debug/OOB680_m5/desktop/source/app/app.cxx:1696 desktop::Desktop::Main() 32 75% /usr/src/debug/OOB680_m5/vcl/source/app/svmain.cxx:242 ImplSVMain() 33 100% /usr/src/debug/OOB680_m5/vcl/source/app/svmain.cxx:273 SVMain() 34 100% /usr/src/debug/OOB680_m5/desktop/source/app/main.cxx:77 sal_main 35 100% /usr/src/debug/OOB680_m5/desktop/source/app/main.cxx:71 main 36 50% 0x116724: /lib/libc.so.6 + 0x15724 (__libc_start_main + 0xdc) 37 50% ??:0 ??
upstream tells me they saw a few of these and addressed the symptons for 2.0.4, which we're including in FC-6
any chance this will be additionally released as an FC5 update after QA ?