Bug 1960690 - Booting the image with virtual media doesn't work unless manually done via lifecycle manager
Summary: Booting the image with virtual media doesn't work unless manually done via li...
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: Documentation
Version: 4.8
Hardware: Unspecified
OS: Unspecified
urgent
urgent
Target Milestone: ---
: 4.9.0
Assignee: Talia Shwartzberg
QA Contact: Xiaoli Tian
Tomas 'Sheldon' Radej
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-05-14 15:23 UTC by Alexander Chuzhoy
Modified: 2022-07-20 10:43 UTC (History)
12 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2022-07-20 10:43:24 UTC
Target Upstream Version:
Embargoed:
derekh: needinfo-


Attachments (Terms of Use)
boot entries from a setup. (108.56 KB, image/png)
2021-05-17 17:58 UTC, Alexander Chuzhoy
no flags Details

Description Alexander Chuzhoy 2021-05-14 15:23:33 UTC
Version:
4.8.0-0.nightly-2021-05-13-002125

used hardware
Dell PowerEdge R640
Bios version 1.6.13
idrac version: 4.40.10.00
iDRAC 9


Although ironic sets the boot order correctly, booting the image is attempted but fails.

The workaround is to boot into lifecycle manager and to attempt OS deploy from it. 





We see this issue with 4.7 as well.

Comment 1 Derek Higgins 2021-05-17 10:40:25 UTC
I wonder if this is another instance of boot manager entries preventing vmedia boot
(see https://storyboard.openstack.org/#!/story/2008763 )

Can you check the current boot manager entries and remove any that reference paths
on a non existent CDROM (don't remove any generic CD entries)

Comment 2 Iury Gregory Melo Ferreira 2021-05-17 10:46:23 UTC
If possible can you also test with other FW versions? and attach the ironic logs

Comment 3 Alexander Chuzhoy 2021-05-17 17:57:31 UTC
Looking in the console we see that the boot from ISO is actually attempted, but soon moved to the next one (hard drive).

Comment 4 Alexander Chuzhoy 2021-05-17 17:58:07 UTC
Created attachment 1784170 [details]
boot entries from a setup.

Comment 5 Derek Higgins 2021-05-18 16:03:28 UTC
(In reply to Alexander Chuzhoy from comment #3)
> Looking in the console we see that the boot from ISO is actually attempted,
> but soon moved to the next one (hard drive).

Does any error show up while its attempted?

(In reply to Alexander Chuzhoy from comment #4)
> Created attachment 1784170 [details]
> boot entries from a setup.

Can you remove those unavailable entries to see if they help

Comment 6 Alexander Chuzhoy 2021-05-25 16:43:34 UTC
(In reply to Derek Higgins from comment #5)
> (In reply to Alexander Chuzhoy from comment #3)
> > Looking in the console we see that the boot from ISO is actually attempted,
> > but soon moved to the next one (hard drive).
> 
> Does any error show up while its attempted?
> 
> (In reply to Alexander Chuzhoy from comment #4)
> > Created attachment 1784170 [details]
> > boot entries from a setup.
> 
> Can you remove those unavailable entries to see if they help

So removing the unavailable entries does the trick as well.
Once all of them are deleted, the nodes boot the image with no issues.
Is there a way this automatic deletion could be done with Ironic?

Comment 7 Derek Higgins 2021-05-31 11:01:33 UTC
(In reply to Alexander Chuzhoy from comment #6)
> So removing the unavailable entries does the trick as well.
> Once all of them are deleted, the nodes boot the image with no issues.
> Is there a way this automatic deletion could be done with Ironic?

It was being discussed here, but no solution yet
https://storyboard.openstack.org/#!/story/2008763

Comment 8 Omri Hochman 2021-06-23 14:15:23 UTC
we see many failures in cloud.redhat.com production users of assisted-installer, attempt for deployment failed (not even starting ) over issues to boot the .iso

Comment 10 Bob Fournier 2021-10-12 16:27:05 UTC
Seems like we should also document this, it looks like the same issue as https://bugzilla.redhat.com/show_bug.cgi?id=2011306 that we just moved to documentation. Derek, do you agree?

Comment 11 Derek Higgins 2021-10-13 09:03:46 UTC
(In reply to Bob Fournier from comment #10)
> Seems like we should also document this, it looks like the same issue as
> https://bugzilla.redhat.com/show_bug.cgi?id=2011306 that we just moved to
> documentation. Derek, do you agree?

Ya, documenting this is the only option we have to deal with this at the moment.

Comment 16 Talia Shwartzberg 2022-06-29 10:16:03 UTC
Push request https://github.com/openshift/openshift-docs/pull/47205. Approved by SME and QE.

Comment 17 Talia Shwartzberg 2022-07-05 14:30:11 UTC
Latest version reviewed by SME, QE and peer review squad: https://github.com/openshift/openshift-docs/pull/47205


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