Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 1964000

Summary: Sosreport collected for a Red Hat Satellite 6.X do not contains /var/log/httpd/foreman_{access,error}.log filles
Product: Red Hat Enterprise Linux 7 Reporter: Sayan Das <saydas>
Component: sosAssignee: Jan Jansky <jjansky>
Status: CLOSED ERRATA QA Contact: Maros Kopec <makopec>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 7.9CC: agk, bmr, cww, fkrska, mhradile, plambri, pmoravec, sbradley, theute
Target Milestone: rcKeywords: Triaged, ZStream
Target Release: ---Flags: pm-rhel: mirror+
Hardware: All   
OS: Unspecified   
Whiteboard:
Fixed In Version: sos-3.9-5.el7_9.6 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2021-07-21 01:06:48 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Sayan Das 2021-05-24 14:31:36 UTC
Description of problem:

Sosreport collected for a Red Hat Satellite 6.X do not contains /var/log/httpd/foreman_{access,error}.log filles


Version-Release number of selected component (if applicable):
RHEL 7.9
sos-3.9-5.el7_9.4.noarch

How reproducible:
Always


Steps to Reproduce:
1. Install a Satellite 6 on a RHEL 7.9 host
2. Install sos package or update to the latest sos package
3. Run sosreport
4. Extract the resulted file and check inside var/log/httpd of the sos

Actual results:

Missing foreman_access.log and foreman_error.log files.

Expected results:

Should have foreman_access.log and foreman_error.log files included along with other logs.


Additional info:

Comment 9 errata-xmlrpc 2021-07-21 01:06:48 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (sos bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2021:2804