Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1964041 - Traceback "`/usr/share/foreman` is not writable." in terminal window of Red Hat Inventory page.
Summary: Traceback "`/usr/share/foreman` is not writable." in terminal window of Red H...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: RH Cloud - Inventory
Version: 6.10.0
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: 6.10.0
Assignee: Shimon Shtein
QA Contact: Jameer Pathan
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-05-24 15:15 UTC by Jameer Pathan
Modified: 2021-11-16 14:11 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-11-16 14:11:19 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
Traceback bz_1964041 (49.64 KB, text/plain)
2021-05-24 15:17 UTC, Jameer Pathan 		no flags Details
View All


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2021:4702 0 None None None 2021-11-16 14:11:28 UTC

Description Jameer Pathan 2021-05-24 15:15:09 UTC 
Description of problem:
Traceback "`/usr/share/foreman` is not writable." in terminal window of Red Hat Inventory page.

Version-Release number of selected component (if applicable):
- Satellite 6.10.0 snap 1
- tfm-rubygem-foreman_rh_cloud-3.0.20-1.el7sat.noarch

How reproducible:
- Always 

Steps to Reproduce:
1. Install Satellite 6.10.0 snap 1
2. Go to Configure > Inventory upload
3. Click on Default Organization tab

Actual results:
- Traceback related to "`/usr/share/foreman` is not writable."

Expected results:
- No traceback

Additional info:
Comment 1 Jameer Pathan 2021-05-24 15:17:21 UTC 
Created attachment 1786479 [details]
Traceback bz_1964041
Comment 4 Evgeni Golov 2021-07-02 07:44:27 UTC 
The interesting this is: when you go to the reproducer machine, and click "generate", it generates a report just fine and as a bonus you can't find the old error nowhere in the logs (all tasks related to inventory upload are either successful or failed for completely different reasons).

I am kinda sure this is not a delivery/rel-eng issue, but also not sure what else it could be.

Best guess would be that the job runs at a time where the bundle is "unclean", either because we're currently installing or upgrading a package?
But I have no idea why the job should run at all at that moment.
Comment 5 Shimon Shtein 2021-07-04 17:41:42 UTC 
I see that although the message is reproducible, it does not interfere with the generation process.
I think it has something to do with the context in which the task runs.

As for the "unclean" bundle, is there a chance that the process has loaded some older versions and was upgraded while running?
Comment 6 Evgeni Golov 2021-07-05 07:21:00 UTC 
This is a fresh install, so I'm going with "no" (but that doesn't make the explanation any easier)
Comment 7 Aditi Puntambekar 2021-08-10 07:21:09 UTC 
@sshtein Hello, sure! I have asked @Chris to confirm if there is any issue while loading foreman_azure_rm based on the latest changes.
Comment 8 Chris Roberts 2021-08-10 13:33:23 UTC 
@Aditi

Will look today and see what is going on
Comment 9 Chris Roberts 2021-08-10 15:48:52 UTC 
I can't reach the box anymore in the private comment, i will test with the latest 6.10 snap and report back
Comment 10 Chris Roberts 2021-08-19 19:03:02 UTC 
Sorry for the delay, had some things come up.

I tested this with snap 14

I do not see any trace backs following the steps provided:

'ErbParser' is ignored.

'RubyParser' is ignored.

I, [2021-08-19T14:51:41.482270 #29860] INFO -- : Started generating hosts report in /tmp/d20210819-29860-wqzsxw

I, [2021-08-19T14:51:41.499772 #29860] INFO -- : Report generation finished

I, [2021-08-19T14:51:41.499806 #29860] INFO -- : Archiving generated report

I, [2021-08-19T14:51:41.508282 #29860] INFO -- : tar: ./

./metadata.json

I, [2021-08-19T14:51:41.508361 #29860] INFO -- : Report archived successfully

Successfully generated /var/lib/foreman/red_hat_inventory/generated_reports/report_for_1.tar.xz for organization id 1

You can try yourself on the satellite I have running. I will post the info in a separate comment as private.
Comment 13 Jameer Pathan 2021-09-29 10:09:55 UTC 
Verified

Verified with:
- Satellite 6.10.0 snap 20
- tfm-rubygem-foreman_rh_cloud-4.0.26-1.el7sat.noarch

Test steps:
1. Install Satellite 6.10.0 snap 20
2. Go to Configure > Inventory upload
3. Click on Default Organization tab

Observation:
- No traceback



'ErbParser' is ignored.

'RubyParser' is ignored.

I, [2021-09-29T06:08:23.756842 #34656] INFO -- : Started generating hosts report in /tmp/d20210929-34656-es4d5p

I, [2021-09-29T06:08:23.774104 #34656] INFO -- : Adding slice 6e1fe781-25cd-444d-be8b-f90fd8f554f1

I, [2021-09-29T06:08:24.858681 #34656] INFO -- : slice 6e1fe781-25cd-444d-be8b-f90fd8f554f1 was created with 1 hosts

I, [2021-09-29T06:08:24.858815 #34656] INFO -- : Report generation finished

I, [2021-09-29T06:08:24.858833 #34656] INFO -- : Archiving generated report

I, [2021-09-29T06:08:24.889784 #34656] INFO -- : tar: ./

./metadata.json

./6e1fe781-25cd-444d-be8b-f90fd8f554f1.json

I, [2021-09-29T06:08:24.890152 #34656] INFO -- : Report archived successfully

Successfully generated /var/lib/foreman/red_hat_inventory/generated_reports/report_for_1.tar.xz for organization id 1
Comment 16 errata-xmlrpc 2021-11-16 14:11:19 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.10 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:4702
Note You need to log in before you can comment on or make changes to this bug.