Bug 1969477 - [master] Assisted service times out on GetNextSteps due to `oc adm release info` taking too long
Summary: [master] Assisted service times out on GetNextSteps due to `oc adm release in...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: assisted-installer
Version: 4.8
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: ---
: 4.9.0
Assignee: Daniel Erez
QA Contact: bjacot
URL:
Whiteboard: KNI-EDGE-JUKE-4.8 AI-Team-Core
Depends On:
Blocks: 1969551
TreeView+ depends on / blocked
 
Reported: 2021-06-08 13:51 UTC by Omer Tuchfeld
Modified: 2021-10-18 17:33 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: No Doc Update
Doc Text:
Clone Of:
: 1969551 (view as bug list)
Environment:
Last Closed: 2021-10-18 17:33:16 UTC
Target Upstream Version:
Embargoed:
alazar: needinfo-


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2021:3759 0 None None None 2021-10-18 17:33:36 UTC

Internal Links: 1969551

Description Omer Tuchfeld 2021-06-08 13:51:56 UTC
Description of problem:
Agent calls GetNextSteps API, the request arrives at the service, while processing the request the service runs `oc adm release info`, the command may take a long time and the request eventually times out

Version-Release number of selected component (if applicable):
Latest (2021/06/08)

How reproducible:
It seems to happen when there's connectivity issues to the registry, it hangs for 15 seconds, then says

```
$ oc adm release info

error: unable to read image registry.ci...: Get "...": context deadline exceeded
```

Steps to Reproduce:
See above

Actual results:
Request takes a long time, seems like some intermediate HTTP proxy eventually gives up and returns a 504. This is unexpected in the swagger definition so the agent gives a cryptic error message about swagger and 504.

Expected results:
Service should be able to tell that the command will fail more quickly. Either by caching in-advance, or having a more strict internal timeout.

Additional info:

Comment 1 Igal Tsoiref 2021-06-08 14:31:55 UTC
We saw that assisted-service is running "oc adm release info" for 2 images "machine-config-operator" and "must-gather".
Current mirrored registry (disconnected env) was slow and it took ~15 seconds for each command to run. 
On the agent side we have 30 seconds timeout as default in assisted-client. This combination caused agent to timeout all the time and installation failed to start and moved from preparing back to ready and vicer-versa all the time.

We should add cache per ocp version per image as there is no benefit to run it all the time.

Comment 2 Ronnie Lazar 2021-06-08 14:59:33 UTC
Besides caching, maybe should we also enlarge the timeout on the agent's side?

Comment 6 errata-xmlrpc 2021-10-18 17:33:16 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: OpenShift Container Platform 4.9.0 bug fix and security update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:3759


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