Red Hat Bugzilla – Bug 197188
printouts are too small after cups upgrade
Last modified: 2007-11-30 17:11:36 EST
After upgrading from cups-1.1.23-30.2 to cups-1.2.1-1.2 printing from a windows machine to an Apple LaserJet 16/600 PS network printer the printouts appear to be scaled, they are too small and margins are about 2 inches. The cups server is on a FC5 machine. Printing from another FC5 machine works just fine. I turned off the printer and generated (almost) identical print jobs from both windows and FC5 and looked in the spooler and saw thing fragment in the PS code for the windows job: %%BeginPageSetup 57.0 86.0 translate 4.0 0.0 translate 0.801 0.801 scale 0 0 translate 0 0 612 792 ESPrc %%EndPageSetup After deleting the 4 lines the job prints as expected. Everything works fine for cups-1.1.23-30.2. cups-1.2.1-1.7 has the same problem.
Looks like the 'fitplot' option is set somewhere. The system-config-printer upgrade *ought* to have unset this option. What does this command say?: rpm -q system-config-printer Also, please could you attach /etc/cups/lpoptions? Thanks.
I ran into a similar problem. My /etc/cups/lpoptions hadn't been modified since February 21, and nothing I did with the current system-config-printer would get it to change. Furthermore, the options listed in /etc/cups/lpoptions, which included fitplot=true even though I never set that option explicitly with any previous version of cups or system-config-printer, were not showing up anywhere in the system-config-printer screens. I solved the problem by emptying /etc/cups/lpoptions.
jik2:~!2760$ rpm -q system-config-printer system-config-printer-0.7.25-1 Here's what was in /etc/cups/lpoptions before I emptied it: Dest color cpi=12 fitplot=true lpi=7 page-bottom=86 page-left=57 page-right=57 page-top=72 scaling=100 wrap=true Dest color2 cpi=12 fitplot=true lpi=7 page-bottom=86 page-left=57 page-right=57 page-top=72 scaling=100 wrap=true Dest draft cpi=12 fitplot=true lpi=7 page-bottom=18 page-left=18 page-right=18 page-top=18 scaling=100 wrap=true Dest final cpi=12 fitplot=true lpi=7 page-bottom=86 page-left=57 page-right=57 page-top=72 scaling=100 wrap=true As I mentioned, I couldn't see these options in system-config-printer, and nothing I did there seemed to cause this file to be modified.
There are there, in the Queue Options tab. It looks like somehow the /usr/share/printconf/util/updateconf.py script didn't get run on upgrade.