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Bug 1973731 - unexpected error message due to an overzealous change from bug 1897767
Summary: unexpected error message due to an overzealous change from bug 1897767
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: subscription-manager
Version: 8.5
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: beta
: 8.5
Assignee: Pino Toscano
QA Contact: Red Hat subscription-manager QE Team
URL:
Whiteboard:
Depends On:
Blocks: 1973807
TreeView+ depends on / blocked
 
Reported: 2021-06-18 15:12 UTC by John Sefler
Modified: 2021-11-10 07:54 UTC (History)
2 users (show)

Fixed In Version: subscription-manager-1.28.19-1.el8
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1973807 (view as bug list)
Environment:
Last Closed: 2021-11-09 19:37:58 UTC
Type: Bug
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github candlepin subscription-manager pull 2685 0 None open [1.28] 1973731: fix wording on error when listing syspurpose values 2021-06-29 04:26:49 UTC
Red Hat Product Errata RHBA-2021:4390 0 None None None 2021-11-09 19:38:07 UTC

Description John Sefler 2021-06-18 15:12:25 UTC 
Description of problem:

In the following pull request for subscription-manager-1.28 (FBO RHEL-8.5), 
https://github.com/candlepin/subscription-manager/pull/2638/files#

line 904 should not have been changed
https://github.com/candlepin/subscription-manager/pull/2638/files#diff-1396e670b0ee7b2adb272b6e44cd21c4d78c0fe44c0646bf8d8faea82675cfa0L904

please revert back to print(_('Unable to get list of valid values for "{syspurpose_attr}"').format(syspurpose_attr=self.attr))

In the following scenario when bad credentials are used, the former message was the better message....

On RHEL 8.4:
[root@kvm-04-guest13 ~]# rpm -q subscription-manager
subscription-manager-1.28.13-2.el8.x86_64
[root@kvm-04-guest13 ~]# subscription-manager role --list --username=bad-username --password=password
Unable to get list of valid values for "role"

On RHEL 8.5:
[root@kvm-05-guest16 ~]# rpm -q subscription-manager
subscription-manager-1.28.17-1.el8.x86_64
[root@kvm-05-guest16 ~]# subscription-manager role --list --username=bad-username --password=password
This organization does not have any subscriptions that provide a system purpose "role.



Actual results:
This organization does not have any subscriptions that provide a system purpose "role.


Expected results:
Unable to get list of valid values for "role"
(and put a period at the end of the sentence)^


Additional info:


The same fix would also need to be made in the main branch (FBO RHEL9)....
https://github.com/candlepin/subscription-manager/commit/f4d903a88422ee661dc66459305d993b892be91a

Please revert the change on line 350
https://github.com/candlepin/subscription-manager/commit/f4d903a88422ee661dc66459305d993b892be91a#diff-0247574debe612887d14837bd63466752eda54f604cc19f9bfab9810dfe83b6aL350

Expected results:
'Unable to get list of valid values for "{syspurpose_attr}"'
(also add a period at the end of the sentence)
Comment 1 Rehana 2021-07-01 14:38:22 UTC 
Reproducing bug on:
==================

# subscription-manager version
server type: This system is currently not registered.
subscription management server: 3.2.18-1
subscription management rules: 5.41
subscription-manager: 1.28.17-1.el8

# subscription-manager role --list --username=bad-username --password=password
This organization does not have any subscriptions that provide a system purpose "role


Pre-verifying on :
=================

# subscription-manager version
server type: This system is currently not registered.
subscription management server: 3.2.18-1
subscription management rules: 5.41
subscription-manager: 1.28.17-1.git.41.5224c70.el8

# subscription-manager role --list --username=bad-username --password=password
Unable to get the list of valid values for the system purpose "role".

# subscription-manager usage  --list --username=bad-username --password=password
Unable to get the list of valid values for the system purpose "usage".

# subscription-manager service-level --list --username=bad-username --password=password
Invalid username or password. To create a login, please visit https://www.redhat.com/wapps/ugc/register.html 

^^^^ Notice the messaging on "service-level" module is slightly different , opened a new Bug 1977720 to make service-level error message to be consistent with other system purpose modules.

# subscription-manager addons --list --username=bad-username --password=password
Unable to get the list of valid values for the system purpose "addons".

Based on the above observations , moving the bug to Verified:tested
Comment 5 Rehana 2021-07-16 10:31:44 UTC 
Verifying on :
=============
# subscription-manager version
server type: This system is currently not registered.
subscription management server: 3.2.19-1
subscription management rules: 5.41
subscription-manager: 1.28.19-1.el8

# rpm -qa subscription-manager --changelog | grep 1973731
- 1973731: fix wording on error when listing syspurpose values

# subscription-manager role --list --username=test --password=test
Unable to get the list of valid values for the system purpose "role".

# subscription-manager usage  --list --username=test --password=test
Unable to get the list of valid values for the system purpose "usage".

# subscription-manager service-level --list --username=test --password=test
Invalid username or password. To create a login, please visit https://www.redhat.com/wapps/ugc/register.html

# subscription-manager addons --list --username=test --password=test
Unable to get the list of valid values for the system purpose "addons".

As mentioned earlier , a separate bug has been logged to address the service-level messaging  Bug 1977720. Based on the observation, moving the bug to Verified.
Comment 7 errata-xmlrpc 2021-11-09 19:37:58 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (subscription-manager bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2021:4390
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