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Bug 1973731

Summary: unexpected error message due to an overzealous change from bug 1897767
Product: Red Hat Enterprise Linux 8 Reporter: John Sefler <jsefler>
Component: subscription-managerAssignee: Pino Toscano <ptoscano>
Status: CLOSED ERRATA QA Contact: Red Hat subscription-manager QE Team <rhsm-qe>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 8.5CC: cdonnell, redakkan
Target Milestone: betaKeywords: Triaged
Target Release: 8.5Flags: pm-rhel: mirror+
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: subscription-manager-1.28.19-1.el8 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1973807 (view as bug list) Environment:
Last Closed: 2021-11-09 19:37:58 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1973807    

Description John Sefler 2021-06-18 15:12:25 UTC 
Description of problem:

In the following pull request for subscription-manager-1.28 (FBO RHEL-8.5), 
https://github.com/candlepin/subscription-manager/pull/2638/files#

line 904 should not have been changed
https://github.com/candlepin/subscription-manager/pull/2638/files#diff-1396e670b0ee7b2adb272b6e44cd21c4d78c0fe44c0646bf8d8faea82675cfa0L904

please revert back to print(_('Unable to get list of valid values for "{syspurpose_attr}"').format(syspurpose_attr=self.attr))

In the following scenario when bad credentials are used, the former message was the better message....

On RHEL 8.4:
[root@kvm-04-guest13 ~]# rpm -q subscription-manager
subscription-manager-1.28.13-2.el8.x86_64
[root@kvm-04-guest13 ~]# subscription-manager role --list --username=bad-username --password=password
Unable to get list of valid values for "role"

On RHEL 8.5:
[root@kvm-05-guest16 ~]# rpm -q subscription-manager
subscription-manager-1.28.17-1.el8.x86_64
[root@kvm-05-guest16 ~]# subscription-manager role --list --username=bad-username --password=password
This organization does not have any subscriptions that provide a system purpose "role.



Actual results:
This organization does not have any subscriptions that provide a system purpose "role.


Expected results:
Unable to get list of valid values for "role"
(and put a period at the end of the sentence)^


Additional info:


The same fix would also need to be made in the main branch (FBO RHEL9)....
https://github.com/candlepin/subscription-manager/commit/f4d903a88422ee661dc66459305d993b892be91a

Please revert the change on line 350
https://github.com/candlepin/subscription-manager/commit/f4d903a88422ee661dc66459305d993b892be91a#diff-0247574debe612887d14837bd63466752eda54f604cc19f9bfab9810dfe83b6aL350

Expected results:
'Unable to get list of valid values for "{syspurpose_attr}"'
(also add a period at the end of the sentence)
Comment 1 Rehana 2021-07-01 14:38:22 UTC 
Reproducing bug on:
==================

# subscription-manager version
server type: This system is currently not registered.
subscription management server: 3.2.18-1
subscription management rules: 5.41
subscription-manager: 1.28.17-1.el8

# subscription-manager role --list --username=bad-username --password=password
This organization does not have any subscriptions that provide a system purpose "role


Pre-verifying on :
=================

# subscription-manager version
server type: This system is currently not registered.
subscription management server: 3.2.18-1
subscription management rules: 5.41
subscription-manager: 1.28.17-1.git.41.5224c70.el8

# subscription-manager role --list --username=bad-username --password=password
Unable to get the list of valid values for the system purpose "role".

# subscription-manager usage  --list --username=bad-username --password=password
Unable to get the list of valid values for the system purpose "usage".

# subscription-manager service-level --list --username=bad-username --password=password
Invalid username or password. To create a login, please visit https://www.redhat.com/wapps/ugc/register.html 

^^^^ Notice the messaging on "service-level" module is slightly different , opened a new Bug 1977720 to make service-level error message to be consistent with other system purpose modules.

# subscription-manager addons --list --username=bad-username --password=password
Unable to get the list of valid values for the system purpose "addons".

Based on the above observations , moving the bug to Verified:tested
Comment 5 Rehana 2021-07-16 10:31:44 UTC 
Verifying on :
=============
# subscription-manager version
server type: This system is currently not registered.
subscription management server: 3.2.19-1
subscription management rules: 5.41
subscription-manager: 1.28.19-1.el8

# rpm -qa subscription-manager --changelog | grep 1973731
- 1973731: fix wording on error when listing syspurpose values

# subscription-manager role --list --username=test --password=test
Unable to get the list of valid values for the system purpose "role".

# subscription-manager usage  --list --username=test --password=test
Unable to get the list of valid values for the system purpose "usage".

# subscription-manager service-level --list --username=test --password=test
Invalid username or password. To create a login, please visit https://www.redhat.com/wapps/ugc/register.html

# subscription-manager addons --list --username=test --password=test
Unable to get the list of valid values for the system purpose "addons".

As mentioned earlier , a separate bug has been logged to address the service-level messaging  Bug 1977720. Based on the observation, moving the bug to Verified.
Comment 7 errata-xmlrpc 2021-11-09 19:37:58 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (subscription-manager bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2021:4390