Bug 1976661 - Discover's Featured section doesn't load
Summary: Discover's Featured section doesn't load
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Fedora
Classification: Fedora
Component: plasma-discover
Version: 34
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Rex Dieter
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-06-27 22:25 UTC by gs8usoo2
Modified: 2023-09-15 01:10 UTC (History)
8 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2021-11-02 20:56:31 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
Discover informing that there is no connection in the Featured section (44.65 KB, image/png)
2021-06-27 22:25 UTC, gs8usoo2
no flags Details
Discover homepage error (37.18 KB, image/png)
2021-10-06 12:30 UTC, Kamil Páral
no flags Details

Description gs8usoo2 2021-06-27 22:25:39 UTC
Created attachment 1795213 [details]
Discover informing that there is no connection in the Featured section

Description of problem:


Version-Release number of selected component (if applicable):
34

How reproducible:
Always

Steps to Reproduce:
1. Open Discover (if it's already opened, click in the home button).

Actual results:
Discover will show a message informing that there is no connection, despite the connection working normally. 

Expected results:


Additional info:
This issue doesn't happen in Kubuntu, Solus or KDE Neon. In Fedora, the Discover's Featured section only works if the user uses the system through a live image. Also, all of other functions of Discover works in Fedora (downloading, updating, etc).

Comment 1 Rex Dieter 2021-09-03 17:23:47 UTC
I cannot reproduce

Comment 2 Rex Dieter 2021-09-03 17:25:50 UTC
While we're at it, what does this say?

$ pkmon

If PK daemon is active, will show activity.  If idle, should say something like this:

Transactions:
 [none]
daemon connected=1
network status=online

Comment 3 Mattia Verga 2021-09-04 08:14:24 UTC
As discussed in another bug, I have the same problem reported here after a fresh F34 installation.

I made a quick video to show the problem (sorry for the low quality) and uploaded it at https://mattia.fedorapeople.org/plasma-discover.mkv

As you can (barely) see, pkmon shows activity in background, plasma-discover can found updates, flatpaks and other plasma related stuff, but it says it has no internet connection and doesn't list any RPM from Fedora repositories (which are enabled in settings).

In the video I tried to search for "ccdciel", which is only available as RPM, and plasma-discover cannot find it. From CLI, running 'pkcon install ccdciel' is successful.

Comment 4 Mattia Verga 2021-09-16 15:17:18 UTC
It seems that PackageKit-1.2.4-2.fc34 update has fixed my problem, now plasma-discover can find again RPMs packages.

Comment 5 Kamil Páral 2021-10-06 12:30:01 UTC
Created attachment 1829836 [details]
Discover homepage error

I installed a clean F35 KDE system today using Fedora-KDE-Live-x86_64-35-20211005.n.0.iso. Every time I start Discover, this is the homepage I see (see the attachment). I spent some time actually checking whether my Internet connection is working. It's doubly misleading because I understood the message as that there was some error that prevented loading of all applications (available in the repos, locally installed, etc). But the message probably should only mean that *featured* applications can't be displayed (see the inconspicuous "Featured" label on top).

Proposing as a prioritized bug, because Discover is a highly important KDE apps (pinned on the task bar by default) and this broken homepage is a pretty bad welcome experience for our users.

Comment 6 Ben Cotton 2021-10-06 16:53:56 UTC
We will discuss this at the 20 October prioritized bugs meeting.

Comment 7 Kamil Páral 2021-10-19 12:16:23 UTC
This seems fixed by https://bodhi.fedoraproject.org/updates/FEDORA-2021-ba9eb4f7b1 , same as bug 2011322

Comment 8 Ben Cotton 2021-11-02 20:52:10 UTC
Removing prioritized bugs nomination since it's fixed.

Comment 9 Ben Cotton 2021-11-02 20:56:31 UTC
Since the update that apparently fixes this is in the stable repo, I'm going to close this bug.

Comment 10 Red Hat Bugzilla 2023-09-15 01:10:37 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days


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