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Bug 1976904

Summary:	Inventory scheduled sync fails on new system
Product:	Red Hat Satellite	Reporter:	Stephen Wadeley <swadeley>
Component:	Repositories	Assignee:	satellite6-bugs <satellite6-bugs>
Status:	CLOSED NOTABUG	QA Contact:	Stephen Wadeley <swadeley>
Severity:	high	Docs Contact:
Priority:	high
Version:	6.10.0	CC:	ahumbe, sshtein
Target Milestone:	6.10.0	Keywords:	PrioBumpGSS, Triaged
Target Release:	Unused
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2021-07-05 11:25:06 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Stephen Wadeley 2021-06-28 14:06:29 UTC

Description of problem:

On a new system:

Monitor > Tasks shows:
Inventory scheduled sync	paused	error

Task tab:

ERF50-1206 [Foreman::WrappedException]: Unable to authenticate using rh_cloud_token setting ([RestClient::BadRequest]: 400 Bad Request)


Label:CreatePulpDiskSpaceNotifications



Version-Release number of selected component (if applicable):
6.10.0-6.0

How reproducible:
I tested on two system


Steps to Reproduce:
1. Create image of satellite
2. Create instance of image
3. Run change hostname script

(the above is summary of SatLab process)
Actual results:
Task list shows:
Inventory scheduled sync	paused	error

Expected results:
No errors on a newly installed system

Comment 8 Stephen Wadeley 2021-07-05 11:25:06 UTC

Hello

thanks to Shimon Shtein for investigating.


The issue is "Automatic inventory upload" [1] was enabled but no token was entered [2]


After adding token from [3] I resumed the "Inventory scheduled sync" task and it works.


Closing as not a bug (but docs do need fixing)


[1] In web UI, go to Configure -> Inventory upload
[2] Go to Configure -> Insights
[3] https://access.redhat.com/management/api

Comment 9 Stephen Wadeley 2021-07-05 13:54:13 UTC

Bug 1979292 - [RFE] Do not attempt to authenticate using rh_cloud_token when token is not set