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Bug 1978623 - qpidtoollibs missing after upgrade
Summary: qpidtoollibs missing after upgrade
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Upgrades
Version: 6.10.0
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: 6.10.0
Assignee: satellite6-bugs
QA Contact: Devendra Singh
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-07-02 10:33 UTC by Lukáš Hellebrandt
Modified: 2021-10-01 09:51 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-08-12 14:48:36 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
journalctl_celerybeat.txt (4.47 KB, text/plain)
2021-07-02 10:39 UTC, Lukáš Hellebrandt
no flags Details

Description Lukáš Hellebrandt 2021-07-02 10:33:16 UTC
Description of problem:
When upgrading (in my case from 6.9.3 s2.0 to 6.10.0 7.0), the upgrade fails because it can't start services pulp_celerybeat and pulp_resource_manager. Journalctl shows the services are missing a qpidtoollibs python package:

```
File "/usr/lib/python2.7/site-packages/kombu/transport/qpid.py", line 1472, in verify_runtime_environment()
'The Python package "qpidtoollibs" is missing. Install it '
RuntimeError: The Python package "qpidtoollibs" is missing. Install it with your package manager. You can also try `pip install qpid-tools`.
```

Full traceback attached.

Version-Release number of selected component (if applicable):
6.10.0 s7.0

How reproducible:
Deterministic

Steps to Reproduce:
1. Upgrade a Satellite to 6.10.0 s7.0

Actual results:
Upgrade failed, services won't start

Expected results:
Successfull upgrade and a working Sat 6.10.0 s7.0

Comment 2 Lukáš Hellebrandt 2021-07-02 10:39:08 UTC
Created attachment 1797121 [details]
journalctl_celerybeat.txt

Celerybeat traceback. It's similar for resource manager.

Comment 3 Eric Helms 2021-07-27 15:55:40 UTC
With recent snaps, is this issue still happening?

Comment 6 Eric Helms 2021-08-12 14:48:36 UTC
Given that upgrade testing is not finding this issue, I am going to opt to close this as not a bug. If this happens again, please re-open.


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