Bug 1983575 - Insights recommendations sync task fails for first time on fresh satellite installation with "RestClient::BadRequest: 400 Bad Request".
Summary: Insights recommendations sync task fails for first time on fresh satellite in...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: RH Cloud - Inventory
Version: 6.10.0
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: 6.10.0
Assignee: Shimon Shtein
QA Contact: Silas Pusateri
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-07-19 07:03 UTC by Jameer Pathan
Modified: 2023-05-19 10:07 UTC (History)
5 users (show)

Fixed In Version: tfm-rubygem-foreman_rh_cloud-4.0.26
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1986125 (view as bug list)
Environment:
Last Closed: 2021-11-16 14:12:49 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2021:4702 0 None None None 2021-11-16 14:12:56 UTC

Description Jameer Pathan 2021-07-19 07:03:31 UTC
Description of problem:
Insights recommendations sync task fails for first time on fresh satellite installation with "RestClient::BadRequest: 400 Bad Request".

Version-Release number of selected component (if applicable):
- Satellite 6.10.0 snap 9
- tfm-rubygem-foreman_rh_cloud-4.0.23-1.el7sat.noarch

How reproducible:
- Always

Steps to Reproduce:
1. Install Satellite 6.10.0 snap 9
2. Register a satellite content host with insights.
3. Go to Configure > Insights
4. Add RH Cloud token and click on sync recommendation button.

Actual results:
- The "Insights full sync" task fails with "RestClient::BadRequest: 400 Bad Request".

Expected results:
- The "Insights full sync" task finishes successfully and insights recommendations are shown. 

Additional info:
- This only happens the first time user tries to sync recommendations after adding the RH Cloud token. It works on second attempt.

Comment 4 Jameer Pathan 2021-08-17 08:00:00 UTC
FailedQA:

Tested with:
- Satellite 6.10.0 snap 13
- tfm-rubygem-foreman_rh_cloud-4.0.25.1-2.el7sat.noarch

Observation:
On satellite UI we no longer see "RestClient::BadRequest: 400 Bad Request" but in satellite production.log 
we are getting "400 Bad Request (RestClient::BadRequest)" while trying to save RH cloud token.

Based on discussion with Shim around the traceback in production.log, moving this bz back to assigned state.

Comment 6 Silas Pusateri 2021-10-27 13:05:01 UTC
Verified:

Tested with:
Satellite 6.10.0 snap 23

Observation:
The recommendations sync succeeds the first time and no error message can be found in the logs

Comment 9 errata-xmlrpc 2021-11-16 14:12:49 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.10 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:4702


Note You need to log in before you can comment on or make changes to this bug.