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Bug 1984956 - Desktop icons extension sometimes gets confused about grab state and starts eating most mouse events
Summary: Desktop icons extension sometimes gets confused about grab state and starts e...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: gnome-shell-extensions
Version: 8.3
Hardware: x86_64
OS: Linux
high
high
Target Milestone: beta
: ---
Assignee: Jonas Ådahl
QA Contact: Michael Boisvert
URL:
Whiteboard:
Depends On:
Blocks: 2019404 2019405
TreeView+ depends on / blocked
 
Reported: 2021-07-22 14:19 UTC by Joe Wright
Modified: 2022-10-25 07:43 UTC (History)
18 users (show)

Fixed In Version: gnome-shell-extensions-3.32.1-23.el8
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 2019404 2019405 (view as bug list)
Environment:
Last Closed: 2022-05-10 13:42:04 UTC
Type: Bug
Target Upstream Version:
Embargoed:
pm-rhel: mirror+


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
GNOME Gitlab World/ShellExtensions desktop-icons merge_requests 202 0 None None None 2021-11-02 10:56:37 UTC
Red Hat Knowledge Base (Article) 6243911 0 None None None 2021-08-17 09:36:59 UTC
Red Hat Product Errata RHBA-2022:1807 0 None None None 2022-05-10 13:42:23 UTC

Description Joe Wright 2021-07-22 14:19:51 UTC
Description of problem:
Jul 19 10:11:29 localhost org.gnome.Shell.desktop[2477]: libinput error: client bug: timer event6 debounce: offset negative (-131ms)
Jul 19 10:11:29 localhost org.gnome.Shell.desktop[2477]: libinput error: client bug: timer event6 debounce: offset negative (-43ms)
Jul 19 10:11:29 localhost org.gnome.Shell.desktop[2477]: libinput error: client bug: timer event6 debounce short: offset negative 

Version-Release number of selected component (if applicable):
RHEL 8.3

How reproducible:
by customer

Steps to Reproduce:
1. Errors just appear in logs
2.
3.

Actual results:
- errors observed in syslog

Expected results:
- errors should not appear

Additional info:

Looks similar to the following:
https://bugzilla.redhat.com/show_bug.cgi?id=1795314
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1856553
https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/2041
https://bugs.freedesktop.org/show_bug.cgi?id=96312

May have been patched upstream already?

Comment 1 Joe Wright 2021-07-22 14:39:37 UTC
Package versions:
gnome-shell-3.32.2-20.el8.x86_64
libinput-1.14.3-1.el8.x86_64 
xorg-x11-drv-libinput-0.29.0-1.el8.x86_64

Comment 3 Tomas Popela 2021-07-23 05:43:49 UTC
Looking at the last comment from Carlos in https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/2041#note_1050208 - is the customer using X or Wayland? If X then the component should be changed to xorg-x11-drv-libinput.

Comment 4 chengliu 2021-07-26 01:28:41 UTC
Hi Tomas,

The customer is using Wayland.

Best Regards,
Chengsi Liu

Comment 5 chengliu 2021-07-28 05:23:18 UTC
Hello team,

Do we have any update on this issue? 
Please let us know if need more information for investigation. Thanks in advance!

Best Regards,
Chengsi Liu

Comment 32 Michael Boisvert 2021-11-04 16:06:43 UTC
With gnome-shell-extensions-3.32.1-23.el8 installed I am seeing the following errors on a fairly skimpy VM:

Nov 04 12:00:32 localhost.localdomain org.gnome.Shell.desktop[3135]: libinput error: event6  - spice vdagent tablet: client bug: event processing lagging behind by 14ms, your system is too slow
Nov 04 12:00:58 localhost.localdomain org.gnome.Shell.desktop[3135]: libinput error: event6  - spice vdagent tablet: client bug: event processing lagging behind by 16ms, your system is too slow
Nov 04 12:03:01 localhost.localdomain org.gnome.Shell.desktop[3135]: libinput error: event6  - spice vdagent tablet: client bug: event processing lagging behind by 29ms, your system is too slow

Comment 33 Jonas Ådahl 2021-11-10 10:47:16 UTC
(In reply to Michael Boisvert from comment #32)
> With gnome-shell-extensions-3.32.1-23.el8 installed I am seeing the
> following errors on a fairly skimpy VM:
> 
> Nov 04 12:00:32 localhost.localdomain org.gnome.Shell.desktop[3135]:
> libinput error: event6  - spice vdagent tablet: client bug: event processing
> lagging behind by 14ms, your system is too slow
> Nov 04 12:00:58 localhost.localdomain org.gnome.Shell.desktop[3135]:
> libinput error: event6  - spice vdagent tablet: client bug: event processing
> lagging behind by 16ms, your system is too slow
> Nov 04 12:03:01 localhost.localdomain org.gnome.Shell.desktop[3135]:
> libinput error: event6  - spice vdagent tablet: client bug: event processing
> lagging behind by 29ms, your system is too slow

They are unrelated and harmless.

Comment 42 errata-xmlrpc 2022-05-10 13:42:04 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (gnome-shell-extensions bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:1807


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