The insightsreport controller was trying to update the Insights Operator status, but it actually never happened, because the controller was not registered. This BZ is to register the controller correctly and introduce a new "InsightsDownloadDegraded" state, when the Insights Operator is not able to download related Insights report from crc.
Verified on 4.9.0-0.ci-2021-08-05-21304. Verification steps: 1. Add a new entry into a "support" secret in "openshift-config" namespace: reportEndpoint: http://example.com 2. Restart insights-operator 3. Wait until in the log the following appears: "Failed to download Insights report" 4. Check Insights cluster operator condition: "oc describe clusteroperator/insights" There should be "InsightsDownloadDegraded" conditions type and its status is "True".
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (Moderate: OpenShift Container Platform 4.9.0 bug fix and security update), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2021:3759