Bug 1990496 - Cleaning can fail with SSLError "timed out"
Summary: Cleaning can fail with SSLError "timed out"
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: Bare Metal Hardware Provisioning
Version: 4.8
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: ---
: 4.9.0
Assignee: Dmitry Tantsur
QA Contact: Lubov
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-08-05 14:21 UTC by Dmitry Tantsur
Modified: 2021-10-18 17:45 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-10-18 17:45:04 UTC
Target Upstream Version:
Embargoed:

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Links
System ID Private Priority Status Summary Last Updated
OpenStack gerrit 803604 0 None None None 2021-08-05 14:21:34 UTC
Red Hat Product Errata RHSA-2021:3759 0 None None None 2021-10-18 17:45:24 UTC

Description Dmitry Tantsur 2021-08-05 14:21:35 UTC 
The circumstances are still unclear, but we've observed cleaning failing with:

Unexpected error when processing next clean step. SSLError: ('timed out',): ssl.SSLError: ('timed out',)

Ironic retries usual connection errors, but not this one. It should retry.
Comment 1 Juan Manuel Parrilla Madrid 2021-08-05 14:43:00 UTC 
I've seen an issue on my 4.8.2 deployment, IPI/IPv6/Disconnected, the 3 masters are HP with iLo5 and we are using redfish-virtualmedia with the provisioning network disabled. The thing is, 2 nodes are stuck on clean_wait state and the other it's in available state.

Adding Ironic Conductor logs also
Comment 3 Dmitry Tantsur 2021-09-07 12:33:10 UTC 
The fixed package is available in 4.9.
Comment 9 Lubov 2021-10-12 14:39:35 UTC 
Couldn't reproduce the reported problem. Closing as OtherQA. Please, re-open if happens again
Comment 11 errata-xmlrpc 2021-10-18 17:45:04 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: OpenShift Container Platform 4.9.0 bug fix and security update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:3759
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