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Bug 1990857 - Insights-client not registered on Satellite after `Configure Cloud Connector`
Summary: Insights-client not registered on Satellite after `Configure Cloud Connector`
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: RH Cloud - Cloud Connector
Version: 6.10.0
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: 6.10.0
Assignee: Adam Ruzicka
QA Contact: Lukáš Hellebrandt
URL:
Whiteboard:
Depends On:
Blocks: 1833033
TreeView+ depends on / blocked
 
Reported: 2021-08-06 12:57 UTC by Petr Pochop
Modified: 2021-11-16 14:13 UTC (History)
5 users (show)

Fixed In Version: ansiblerole-satellite-receptor-installer-0.6.15
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-11-16 14:13:02 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github project-receptor satellite-receptor-installer pull 26 0 None None None 2021-08-10 13:23:01 UTC
Red Hat Product Errata RHSA-2021:4702 0 None None None 2021-11-16 14:13:12 UTC

Description Petr Pochop 2021-08-06 12:57:00 UTC 
Description of problem:
When remediating a vulnerability through receptor while verifying https://bugzilla.redhat.com/show_bug.cgi?id=1985287, the remediation fails with this in /var/log/insights-client/insights-client.log:
"""
2021-08-06 07:14:22,038    DEBUG insights.client.support Registration status: None
2021-08-06 07:14:22,039    DEBUG insights.client.client System is NOT registered locally via .registered file.
2021-08-06 07:14:22,039    DEBUG insights.client.client Insights API says this machine is NOT registered.
2021-08-06 07:14:22,041     INFO insights.client.client This machine has not yet been registered. Use --register to register this machine.
2021-08-06 07:14:22,044    DEBUG metrics Metrics: authmethod not defined in insights-client config. Defaulting to CERT
2021-08-06 07:14:22,044    DEBUG metrics Metrics: Posting event...
2021-08-06 07:14:22,044    DEBUG metrics Metrics: POST https://cert.cloud.redhat.com:443/api/module-update-router/v1/event
2021-08-06 07:14:22,803    DEBUG metrics Metrics: HTTP Status Code: 201 Created
"""

and this in `journalctl -u "receptor@*"`:
"""
Aug 06 06:53:56 systemd[1]: Started Receptor Node for rh_1212729.
Aug 06 07:14:22 receptor[1183]: ERROR 2021-08-06 07:14:22,854 b18792c5-a51d-45ff-bf85-23d946825300 run Playbook run 8dd6e09d-03bb-4ccf-88e0
Aug 06 07:14:22 receptor[1183]: This machine has not yet been registered. Use --register to register this machine.
Aug 06 07:14:22 receptor[1183]: ', aborting.
"""


Version-Release number of selected component (if applicable):
Satellite 6.10.0 snap 12.0

How reproducible:
Always

Steps to Reproduce:
1. Configure cloud connector, have a remediable host and inventory uploaded
2. On CRC, create a remediation
3. Attempt to apply that remediation

Actual results:
Remediation fails with mentioned messages in logs

Expected results:
Successful remediation
Comment 4 Petr Pochop 2021-08-19 09:23:37 UTC 
Verified on Satellite 6.10.0 snap 14

The Satellite host is now registered to Insights after running `Configure Cloud Connector`.
Comment 6 Lukáš Hellebrandt 2021-09-13 15:38:04 UTC 
Sat 6.10.0 snap 18.0:

```
# insights-client --status
System is registered locally via .registered file. Registered at 2021-09-13T10:35:51.226820
Insights API confirms registration.

```

Also, the receptor service is running.
Comment 11 errata-xmlrpc 2021-11-16 14:13:02 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.10 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:4702
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