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Bug 1994669 - Replace "Foreman server" statement with "Satellite server" in the error message printed by satellite-installer on capsule 6.10
Summary: Replace "Foreman server" statement with "Satellite server" in the error messa...
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Installation
Version: 6.10.0
Hardware: All
OS: Unspecified
Target Milestone: 6.10.0
Assignee: wclark
QA Contact: Omkar Khatavkar
Depends On:
TreeView+ depends on / blocked
Reported: 2021-08-17 16:29 UTC by Sayan Das
Modified: 2022-07-19 16:20 UTC (History)
7 users (show)

Fixed In Version: foreman-installer-,foreman-installer-
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Last Closed: 2021-11-16 14:13:10 UTC
Target Upstream Version:

Attachments (Terms of Use)

System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 33320 0 None None None 2021-08-23 14:51:50 UTC
Red Hat Product Errata RHSA-2021:4702 0 None None None 2021-11-16 14:13:17 UTC

Description Sayan Das 2021-08-17 16:29:35 UTC
Description of problem:

This is more of an RFE i would assume but I am filing it as a Bug for now.

On Capsule 6.10, if satellite-installer fails with some error related to SSL, It's prints a message saying  

"Check /var/log/foreman/production.log on Foreman server for detailed information"

The term Foreman server is for upstream. We should either replace it i.e.

"Check /var/log/foreman/production.log on the Satellite server for detailed information"

or, we should mention the FQDN of satellite:

"Check /var/log/foreman/production.log on the server for detailed information"

Version-Release number of selected component (if applicable):

Red Hat Capsule 6.10  [ satellite-installer ]

How reproducible:

Mostly when the installer fails due to an SSL issue

Steps to Reproduce:

1. Install satellite and capsule 6.10 with custom certs

2. Run "satellite-installer --certs-reset" on satellite to revert back to Self-Signed cert.

3. Don't create a new certificate tar for the capsule but use the existing one which still has the old certificate rpm and then execute satellite-installer command on the capsule and monitor the output.

Actual results:

2021-08-17 21:34:06 [ERROR ] [configure] /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[]: Failed to call refresh: Error making PUT request to Response: 500 Internal Server Error: Check /var/log/foreman/production.log on Foreman server for detailed information

2021-08-17 21:34:06 [ERROR ] [configure] /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[]: Error making PUT request to Response: 500 Internal Server Error: Check /var/log/foreman/production.log on Foreman server for detailed information
2021-08-17 21:34:07 [NOTICE] [configure] System configuration has finished.

Expected results:

Same as what is mentioned in the Description part i.e. improvement of error message statement.

Additional info:


Comment 3 Evgeni Golov 2021-08-23 08:47:12 UTC
This is in puppet-foreman:lib/puppet/provider/foreman_resource/rest_v3.rb, and I don't think it's easily brand-able :(

Comment 4 wclark 2021-08-23 15:10:57 UTC
Referring to Foreman/Satellite server is difficult to accomplish without introducing upstream/downstream differences that are harder to maintain.

So I went the route of using the FQDN instead. This is even more specific and should inform the user exactly where to look

The PR is at

Comment 5 Bryan Kearney 2021-08-24 20:05:37 UTC
Moving this bug to POST for triage into Satellite since the upstream issue has been resolved.

Comment 11 errata-xmlrpc 2021-11-16 14:13:10 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.10 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

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