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Document URL: 
https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/8/html/building_running_and_managing_containers/assembly_starting-with-containers_building-running-and-managing-containers#proc_setting-up-rootless-containers_assembly_starting-with-containers

Section Number and Name: 
1.4. Setting up rootless containers
STEP 4:
 Connect to the user: 

Describe the issue: 
"NOTE
    Do not use su or su - commands because these commands do not set the correct environment variables. Use your Red Hat Customer Portal credentials. "


This explains that you need to login with your local user via ssh, usernames for RHEL local users have no relation to customer portal credentials. 

Suggestions for improvement: 
Remove: "Use your Red Hat Customer Portal credentials."


Additional information:

Hello Rose Colombo, 
Thank you very much for your feedback, it is fixed now: https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/8/html-single/building_running_and_managing_containers/index#proc_setting-up-rootless-containers_assembly_starting-with-containers

I am closing this ticket.