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Bug 1996650 - rh_cloud tasks become paused instead of failed
Summary: rh_cloud tasks become paused instead of failed
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: RH Cloud - Inventory
Version: 6.10.0
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: 6.10.0
Assignee: Shimon Shtein
QA Contact: Jameer Pathan
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-08-23 11:45 UTC by Shimon Shtein
Modified: 2021-11-16 14:13 UTC (History)
4 users (show)

Fixed In Version: tfm-rubygem-foreman_rh_cloud-4.0.26
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-11-16 14:13:28 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2021:4702 0 None None None 2021-11-16 14:13:35 UTC

Description Shimon Shtein 2021-08-23 11:45:43 UTC 
Description of problem:

When a task fails for any reason, it becomes pused, but without any practical way to resume it.

Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1. Set an invalid rh_cloud token
2. Go to Configure -> Insights
3. Press the sync button

Actual results:

Task becomes paused


Expected results:

Task fails
Comment 1 Jameer Pathan 2021-09-23 08:41:54 UTC 
Verified:

Verified with:
- Satellite 6.10.0 snap 20
- tfm-rubygem-foreman_rh_cloud-4.0.26-1.el7sat.noarch

Test steps:
- Set an invalid rh_cloud token
- Go to Configure > Insights
- Click on "Sync recommendations" button.

Observations:
- Task state: "stopped" and Result: "error"
- Following error is given once task fails:

Recommendation sync has failed: ERF50-1206 [Foreman::WrappedException]: Unable to authenticate using rh_cloud_token setting ([RestClient::BadRequest]: 400 Bad Request),ERF50-1206 [Foreman::WrappedException]: Unable to authenticate using rh_cloud_token setting ([RestClient::BadRequest]: 400 Bad Request)
view the task page for more details
Comment 4 errata-xmlrpc 2021-11-16 14:13:28 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.10 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:4702
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