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Bug 1996650

Summary:	rh_cloud tasks become paused instead of failed
Product:	Red Hat Satellite	Reporter:	Shimon Shtein <sshtein>
Component:	RH Cloud - Inventory	Assignee:	Shimon Shtein <sshtein>
Status:	CLOSED ERRATA	QA Contact:	Jameer Pathan <jpathan>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	6.10.0	CC:	ahumbe, aruzicka, osousa, zhunting
Target Milestone:	6.10.0	Keywords:	Triaged
Target Release:	Unused
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	tfm-rubygem-foreman_rh_cloud-4.0.26	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2021-11-16 14:13:28 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Shimon Shtein 2021-08-23 11:45:43 UTC

Description of problem:

When a task fails for any reason, it becomes pused, but without any practical way to resume it.

Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1. Set an invalid rh_cloud token
2. Go to Configure -> Insights
3. Press the sync button

Actual results:

Task becomes paused


Expected results:

Task fails

Comment 1 Jameer Pathan 2021-09-23 08:41:54 UTC

Verified:

Verified with:
- Satellite 6.10.0 snap 20
- tfm-rubygem-foreman_rh_cloud-4.0.26-1.el7sat.noarch

Test steps:
- Set an invalid rh_cloud token
- Go to Configure > Insights
- Click on "Sync recommendations" button.

Observations:
- Task state: "stopped" and Result: "error"
- Following error is given once task fails:

Recommendation sync has failed: ERF50-1206 [Foreman::WrappedException]: Unable to authenticate using rh_cloud_token setting ([RestClient::BadRequest]: 400 Bad Request),ERF50-1206 [Foreman::WrappedException]: Unable to authenticate using rh_cloud_token setting ([RestClient::BadRequest]: 400 Bad Request)
view the task page for more details

Comment 4 errata-xmlrpc 2021-11-16 14:13:28 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.10 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:4702