Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Description of problem:
Capsule upgrade failed in post-upgrade stage for service-start with "undefined method `services' for nil:NilClass" error.
Version-Release number of selected component (if applicable):
Satellite 6.10.0 Snap 15.0
How reproducible:
Always
Steps to Reproduce:
1. Run the Satellite upgrade and it completes successfully
2. Run the Capsule upgrade, Capsule upgrade completes successfully but the post-upgrade stage failed with "undefined method `services' for nil:NilClass" error.
# foreman-maintain upgrade run --target-version 6.10
<snip>
Running Procedures after migrating to Capsule 6.10
================================================================================
Refresh detected features: [OK]
--------------------------------------------------------------------------------
Start applicable services:
Starting the following service(s): [FAIL]
undefined method `services' for nil:NilClass
--------------------------------------------------------------------------------
Scenario [Procedures after migrating to Capsule 6.10] failed.
The following steps ended up in failing state:
[service-start]
Resolve the failed steps and rerun
the command. In case the failures are false positives,
use --whitelist="service-start"
</snip>
Actual results:
Capsule upgrade failed with "undefined method `services' for nil:NilClass" error
Expected results:
Capsule upgrade should complete successfully.
Additional info:
Verified.
Tested on Satellite 6.10.0 Snap 17.0
Version: rubygem-foreman_maintain-0.8.14-1.el7sat.noarch
Steps:
1. Perform pulp2to3 migration.
2. Run the Satellite upgrade from 6.9.6 to 6.10 and it completes successfully.
3. Run the Capsule upgrade from 6.9.6 to 6.10.
Observation:
Capsule upgrade completes successfully, without any issues with services post-upgrade.
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory (Satellite 6.10 Satellite Maintenance Release), and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHBA-2021:4697