Bug 2006632 - Abrt doesn't work well
Summary: Abrt doesn't work well
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Fedora
Classification: Fedora
Component: libreport
Version: 35
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Matej Grabovsky
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard: RejectedBlocker
Depends On:
Blocks: 1939467
TreeView+ depends on / blocked
 
Reported: 2021-09-22 05:08 UTC by lnie
Modified: 2021-10-04 10:50 UTC (History)
14 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-10-04 10:50:53 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
screenshot (71.21 KB, image/png)
2021-09-22 05:08 UTC, lnie
no flags Details
one fail screenshot (75.14 KB, image/png)
2021-09-22 05:30 UTC, lnie
no flags Details
another fail screenshot (55.05 KB, image/png)
2021-09-22 05:31 UTC, lnie
no flags Details
screenshot3 (58.00 KB, image/png)
2021-09-22 13:13 UTC, lnie
no flags Details
Journalctl output from the moment I exit ABRT (18.12 KB, text/plain)
2021-09-29 14:42 UTC, Geraldo Simião
no flags Details

Description lnie 2021-09-22 05:08:34 UTC
Created attachment 1825204 [details]
screenshot

Description of problem:
As shown in the attached screenshot,there are 7 user crash and 1 system crash,
but I'm unable to report any one.

Version-Release number of selected component (if applicable):
libreport-2.15.2-6.fc35.x86_64

How reproducible:
always

Steps to Reproduce:
1.
2.
3.

Actual results:


Expected results:


Additional info:

Comment 1 lnie 2021-09-22 05:09:42 UTC
Created attachment 1825205 [details]
journal

Comment 2 lnie 2021-09-22 05:30:51 UTC
Created attachment 1825208 [details]
one fail screenshot

Comment 3 lnie 2021-09-22 05:31:47 UTC
Created attachment 1825209 [details]
another fail screenshot

Comment 4 Fedora Blocker Bugs Application 2021-09-22 10:30:44 UTC
Proposed as a Blocker for 35-final by Fedora user lnie using the blocker tracking app because:

 All applications that can be launched using the standard graphical mechanism after a default installation of Fedora Workstation on the x86_64 architecture must start successfully and withstand a basic functionality test.

Comment 5 Michal Srb 2021-09-22 11:51:53 UTC
I think this is a duplicate of https://bugzilla.redhat.com/show_bug.cgi?id=1980154.

Could you please try other component, not webkit? Reporting should work just fine on F35.

Comment 6 lnie 2021-09-22 13:13:41 UTC
Created attachment 1825322 [details]
screenshot3

Comment 7 lnie 2021-09-22 13:14:55 UTC
As I said,I could not report any bug successfully,here is the screenshot when I tried to report gnome-shell bug but failed

Comment 8 Matej Grabovsky 2021-09-22 13:57:35 UTC
It looks like there have been some issues with getting the correct debuginfo packages for
the crashes submitted to Retrace Server. We have also been recording an unusually high
failure rate since late Monday in our monitoring.

I'm going to investigate

Comment 9 Lukas Ruzicka 2021-09-27 10:01:33 UTC
I join this thread because I am also having similar issues. For some time, I have not been able to retrace any problem using the remote server. The only way to do it is to create a local stack and retrace the error locally. This is not optimal, because it requires a lot of data to be downloaded and installed and takes much longer than with the retrace server and it creates another obstacle for users to report bugs using Abrt.

Comment 10 Kamil Páral 2021-09-27 15:02:56 UTC
I tried today with a gnome-shell crash and a will_cpp_segfault crash (retrace job #969440777), both failed with "retrace job failed".

Comment 11 Geoffrey Marr 2021-09-27 18:09:39 UTC
Discussed during the 2021-09-27 blocker review meeting: [0]

The decision to delay the classification of this as a blocker bug was made as the current vote is not clear on this one; we will note the F33 decision in the ticket and see if anyone who voted +1 wishes to reconsider, or if any other way to resolve this appears.

[0] https://meetbot.fedoraproject.org/fedora-blocker-review/2021-09-27/f35-blocker-review.2021-09-27-16.00.txt

Comment 12 Geraldo Simião 2021-09-29 14:39:40 UTC
Upgrade today ABRT on my F35kde. ABRT crash on exit, dumped core.
packages info:
gnome-abrt-1.4.0-2.fc35.x86_64
abrt-debugsource-2.14.6-7.fc35.x86_64
abrt-debuginfo-2.14.6-7.fc35.x86_64
abrt-dbus-debuginfo-2.14.6-7.fc35.x86_64
abrt-libs-2.14.6-8.fc35.x86_64
abrt-dbus-2.14.6-8.fc35.x86_64
python3-abrt-2.14.6-8.fc35.x86_64
abrt-2.14.6-8.fc35.x86_64
abrt-addon-kerneloops-2.14.6-8.fc35.x86_64
abrt-retrace-client-2.14.6-8.fc35.x86_64
abrt-addon-ccpp-2.14.6-8.fc35.x86_64
abrt-addon-pstoreoops-2.14.6-8.fc35.x86_64
abrt-addon-vmcore-2.14.6-8.fc35.x86_64
abrt-addon-xorg-2.14.6-8.fc35.x86_64
abrt-plugin-bodhi-2.14.6-8.fc35.x86_64
python3-abrt-addon-2.14.6-8.fc35.noarch
abrt-tui-2.14.6-8.fc35.x86_64
abrt-gui-libs-2.14.6-8.fc35.x86_64
abrt-gui-2.14.6-8.fc35.x86_64
abrt-desktop-2.14.6-8.fc35.x86_64
abrt-cli-2.14.6-8.fc35.x86_64

Comment 13 Geraldo Simião 2021-09-29 14:42:19 UTC
Created attachment 1827373 [details]
Journalctl output from the moment I exit ABRT

Comment 15 Geraldo Simião 2021-09-29 14:46:27 UTC
perhaps the bug I'm seeing is this other here ( https://bugzilla.redhat.com/show_bug.cgi?id=1997315 ) or?

Comment 16 Matej Grabovsky 2021-09-30 13:45:49 UTC
I can confirm we're seeing significantly higher failure rates in retrace jobs
in the past two weeks, that is since we've deployed Fedora 35 support.

The culprit may be what appears to be a bug in GDB when attempting to retrace
Fedora 35 crashes (see https://github.com/abrt/retrace-server/issues/436).

What we're considering right now is switching to debuginfod-backed retracing
(see https://github.com/abrt/retrace-server/pull/434). I'll be working to put
that into production on Monday at the latest.

---

Geraldo, that seems to be the case indeed.

Comment 17 Geraldo Simião 2021-09-30 19:01:38 UTC
thanks for your attention Matej :)

Comment 18 Adam Williamson 2021-10-01 19:52:23 UTC
Vote total of -4 (+3, -7) across https://pagure.io/fedora-qa/blocker-review/issue/475 and the blocker meeting at https://meetbot-raw.fedoraproject.org/fedora-blocker-review/2021-09-27/f35-blocker-review.2021-09-27-16.00.log.txt , so this is rejected as a blocker - note we rejected https://bugzilla.redhat.com/show_bug.cgi?id=1885154 for F33, so we felt bound to follow that decision here. Still, it's a significant issue and it would be very much for the better if it's fixed by release date. If any changes are needed during the freeze I expect this would be granted an FE.

Comment 19 Matej Grabovsky 2021-10-04 10:50:53 UTC
I believe this should be fixed since Friday. Retrace Server should now be able to produce backtraces as usual.


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