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Bug 2006772

Summary: Deployment failing due to "Create /etc/openstack directory if it does not exist" task
Product: Red Hat OpenStack Reporter: ldenny
Component: openstack-tripleo-heat-templatesAssignee: ldenny
Status: CLOSED ERRATA QA Contact: Joe H. Rahme <jhakimra>
Severity: high Docs Contact:
Priority: high    
Version: 16.1 (Train)CC: bshephar, drosenfe, gkadam, mburns
Target Milestone: z8Keywords: Triaged
Target Release: 16.1 (Train on RHEL 8.2)   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: openstack-tripleo-heat-templates-11.3.2-1.20211001104843.29a02c1.el8ost Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 2009422 (view as bug list) Environment:
Last Closed: 2022-03-24 11:01:35 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 2009422    

Description ldenny 2021-09-22 11:31:32 UTC
Description of problem:
While trying to complete undercloud upgrade from RHOSP16.1.5 to RHOSP16.2 the deployment fails with the following error:
~~~
[  admin] TASK [Create /etc/openstack directory if it does not exist] ********************************************************
[  admin] fatal: [director -> undercloud]: UNREACHABLE! => {"changed": false, "msg": "Failed to connect to the host via ssh: ssh: Could not resolve hostname undercloud: Name or service not known", "unreachable": true}
[  admin] NO MORE HOSTS LEFT *************************************************************************************************
[  admin] PLAY RECAP *********************************************************************************************************
[  admin] director                   : ok=14   changed=0    unreachable=1    failed=0    skipped=0    rescued=0    ignored=0
[  admin] Exception: Post Upgrade failed

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Deployment Failed!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ERROR openstack [  admin] Deployment failed.
ERROR tripleoclient.v1.undercloud.UpgradeUndercloud [  ]

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
An error has occured while deploying the Undercloud.
See the previous output for details about what went wrong.
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
~~~


Checking the undercloud upgrade tarball I can see this in the inventory:
~~~
Undercloud:
  hosts:
    director: {ansible_host: 192.168.24.1, canonical_hostname: director.localdomain,
      ctlplane_hostname: director.ctlplane.localdomain, ctlplane_ip: 192.168.24.1,
      deploy_server_id: a081cb61-5302-4134-9684-490d633392c6, external_hostname: director.external.localdomain,
      external_ip: 192.168.24.1}
~~~

So we can see that it's trying to target the "undercloud" hostname but my undercloud hostname is "director"

Updating "delegate_to: undercloud" to delegate_to: "{{ groups['Undercloud'][0] }}" I was able to pass this issue:

https://review.opendev.org/c/openstack/tripleo-heat-templates/+/810345

Version-Release number of selected component (if applicable):
openstack-tripleo-heat-templates-11.5.1-2.20210603174823.el8ost.9.noarch
Red Hat OpenStack Platform release 16.2.0 GA (Train)


How reproducible:
Every time

Steps to Reproduce:
1.Follow minor update guide
2.Once you get to openstack undercloud upgrade it will fail with the above message

Actual results:
Undercloud upgrade fails

Expected results:
Undercloud upgrade to complete sucessfully

Comment 4 David Rosenfeld 2022-01-31 20:42:22 UTC
Deployment was successful using non-default undercloud hostname of director-0.

[stack@director-0 ~]$ hostname
director-0.redhat.local

(undercloud) [stack@director-0 ~]$ openstack server list
+--------------------------------------+--------------+--------+------------------------+----------------+------------+
| ID                                   | Name         | Status | Networks               | Image          | Flavor     |
+--------------------------------------+--------------+--------+------------------------+----------------+------------+
| b74c087e-f543-4469-9432-6808354f960e | controller-0 | ACTIVE | ctlplane=192.168.24.46 | overcloud-full | controller |
| 4a7a3ddb-6df8-454a-9b08-f30c0952e88b | compute-0    | ACTIVE | ctlplane=192.168.24.11 | overcloud-full | compute    |
| 1e3d41e4-8989-4b77-aba5-748fcd494d0f | ceph-1       | ACTIVE | ctlplane=192.168.24.36 | overcloud-full | ceph       |
| fd517722-9aa5-433d-8fc9-96b3da57c7eb | ceph-0       | ACTIVE | ctlplane=192.168.24.52 | overcloud-full | ceph       |
| dff6908e-0e05-4366-b6e9-d0b2b83ad18a | ceph-2       | ACTIVE | ctlplane=192.168.24.29 | overcloud-full | ceph       |
+--------------------------------------+--------------+--------+------------------------+----------------+------------+
(undercloud) [stack@director-0 ~]$

Comment 11 errata-xmlrpc 2022-03-24 11:01:35 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Red Hat OpenStack Platform 16.1.8 bug fix and enhancement advisory), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:0986