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Bug 2008809 - Task is failing but still showing success state
Summary: Task is failing but still showing success state
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Subscription Management
Version: 6.9.0
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: 6.11.0
Assignee: Adam Ruzicka
QA Contact: Cole Higgins
URL:
Whiteboard:
: 2063223 (view as bug list)
Depends On:
Blocks: 1399395
TreeView+ depends on / blocked
 
Reported: 2021-09-29 08:54 UTC by Kenny Tordeurs
Modified: 2024-12-20 21:14 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2022-07-05 14:30:00 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 33598 0 Normal New Task is failing but still showing success state 2021-09-30 06:39:13 UTC
Red Hat Product Errata RHSA-2022:5498 0 None None None 2022-07-05 14:30:14 UTC

Description Kenny Tordeurs 2021-09-29 08:54:13 UTC 
Description of problem:
The task has a failed state but shows success without errors.

3: Actions::Candlepin::AsyncHypervisors (success) [ 0.03s / 0.03s ]
---
hypervisors: []
task:
  created: '2021-09-28T20:22:51+0000'
  updated: '2021-09-28T20:22:51+0000'
  id: 8ac983b57bbb12fd017c2e13076c1b29
  name: Hypervisor Update
  group: 
  origin: satellite6-example.local
  executor: 
  principal: foreman_admin
  state: FAILED    <--------
  previousState: CREATED
  startTime: 
  endTime: 
  attempts: 0
  maxAttempts: 1
  statusPath: "/jobs/8ac983b57bbb12fd017c2e13076c1b29"
  key: HypervisorUpdateJob
---

Version-Release number of selected component (if applicable):
6.9

How reproducible:
Not easily

Steps to Reproduce:
1.
2.
3.

Actual results:
the state is failed inside the dynflow tasks but the general task is showing success and green state.

Expected results:
Failed red state.

Additional info:
Comment 4 Kenny Tordeurs 2021-09-29 10:46:54 UTC 
The problem was resolved by restarting the satellite services. 

while running hammer ping we noticed some failures but checking the logs in /var/log/candlepin/error_log we did not see any evidence of the problem in question but as a test we performed a total restart of the services and then running virt-who --one-shot the task "hypervisorupdate" was successful.

Hammer ping before restart:
[root@satellite ~]# hammer ping
database:         
    Status:          ok
    Server Response: Duration: 0ms
candlepin:        
    Status:          ok
    Server Response: Duration: 19ms
candlepin_events: 
    Status:          ok
    message:         68409 Processed, 12 Failed
    Server Response: Duration: 0ms
candlepin_auth:   
    Status:          ok
    Server Response: Duration: 19ms
katello_events:   
    Status:          ok
    message:         23880 Processed, 1 Failed
    Server Response: Duration: 0ms
pulp:             
    Status:          ok
    Server Response: Duration: 111ms
pulp_auth:        
    Status:          ok
    Server Response: Duration: 70ms
foreman_tasks:    
    Status:          ok
    Server Response: Duration: 4ms

We're grabbing more logs to try and pinpoint these failures.
Comment 6 Adam Ruzicka 2021-09-30 06:39:12 UTC 
Created redmine issue https://projects.theforeman.org/issues/33598 from this bug
Comment 7 Bryan Kearney 2021-11-04 13:51:34 UTC 
Moving this bug to POST for triage into Satellite since the upstream issue https://projects.theforeman.org/issues/33598 has been resolved.
Comment 13 errata-xmlrpc 2022-07-05 14:30:00 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.11 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2022:5498
Comment 14 momran 2022-10-12 14:54:48 UTC 
*** Bug 2063223 has been marked as a duplicate of this bug. ***
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