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Bug 2010066

Summary: [Assisted-4.9][Integration] Unable to generate ISO with error: Failed to fetch base ISO information: NotFound
Product: OpenShift Container Platform Reporter: Lital Alon <lalon>
Component: assisted-installerAssignee: Daniel Erez <derez>
assisted-installer sub component: assisted-service QA Contact: Yuri Obshansky <yobshans>
Status: CLOSED ERRATA Docs Contact:
Severity: urgent    
Priority: unspecified CC: aos-bugs, derez, mfilanov
Version: 4.9Keywords: Triaged
Target Milestone: ---   
Target Release: 4.9.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: AI-Team-Core
Fixed In Version: Doc Type: If docs needed, set a value
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Story Points: ---
Clone Of: Environment:
Last Closed: 2021-10-18 17:51:57 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
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Description Lital Alon 2021-10-03 12:03:53 UTC 
Created attachment 1828619 [details]
example

Created attachment 1828619 [details]
example

Description of problem:
Getting the following error when trying to generate ISO using 4.9:
"Failed to fetch base ISO information: NotFound: Not Found status code: 404"

From service log:

msg="Failed to fetch metadata for base object rhcos-49.84.202109241334-0-x86_64.iso" func="github.com/openshift/assisted-service/pkg/s3wrapper.(*ISOUploader).getISOInfo" file="/go/src/github.com/openshift/origin/pkg/s3wrapper/upload_iso.go:88" cluster_id=307c071b-9e2b-4c79-b545-4a04729af5f9 error="NotFound: Not Found\n\tstatus code: 404, request id: H9871VF0YQT3TYPC, host id: N50JgLq95NjH0RKQmwVed0DJQdVTiBoze/1sMeXxr8d/oxdSPPQdFnmlPk5ppDPY4IM12emtq6s=" go-id=11973 request_id=88e64bd4-2765-4063-9dfd-30720c5ba49c


Version-Release number of selected component (if applicable):
Integration environment

How reproducible:
100%

Steps to Reproduce:
1. create 4.9 cluster
2. generate and download ISO

Actual results:
Error

Expected results:
Success

Additional info:
Issue reproduce on OCP 4.9, doesn't reproduce when using OCP 4.8
Comment 2 Lital Alon 2021-10-10 08:23:00 UTC 
Verified
Comment 3 Lital Alon 2021-10-10 08:23:31 UTC 
Verified on 1.0.25.5
Comment 5 errata-xmlrpc 2021-10-18 17:51:57 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: OpenShift Container Platform 4.9.0 bug fix and security update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:3759