Bug 2010066 - [Assisted-4.9][Integration] Unable to generate ISO with error: Failed to fetch base ISO information: NotFound
Summary: [Assisted-4.9][Integration] Unable to generate ISO with error: Failed to fetc...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: assisted-installer
Version: 4.9
Hardware: Unspecified
OS: Unspecified
unspecified
urgent
Target Milestone: ---
: 4.9.0
Assignee: Daniel Erez
QA Contact: Yuri Obshansky
URL:
Whiteboard: AI-Team-Core
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-10-03 12:03 UTC by Lital Alon
Modified: 2021-10-18 17:52 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-10-18 17:51:57 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
example (185.62 KB, image/png)
2021-10-03 12:03 UTC, Lital Alon
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2021:3759 0 None None None 2021-10-18 17:52:15 UTC

Description Lital Alon 2021-10-03 12:03:53 UTC
Created attachment 1828619 [details]
example

Created attachment 1828619 [details]
example

Description of problem:
Getting the following error when trying to generate ISO using 4.9:
"Failed to fetch base ISO information: NotFound: Not Found status code: 404"

From service log:

msg="Failed to fetch metadata for base object rhcos-49.84.202109241334-0-x86_64.iso" func="github.com/openshift/assisted-service/pkg/s3wrapper.(*ISOUploader).getISOInfo" file="/go/src/github.com/openshift/origin/pkg/s3wrapper/upload_iso.go:88" cluster_id=307c071b-9e2b-4c79-b545-4a04729af5f9 error="NotFound: Not Found\n\tstatus code: 404, request id: H9871VF0YQT3TYPC, host id: N50JgLq95NjH0RKQmwVed0DJQdVTiBoze/1sMeXxr8d/oxdSPPQdFnmlPk5ppDPY4IM12emtq6s=" go-id=11973 request_id=88e64bd4-2765-4063-9dfd-30720c5ba49c


Version-Release number of selected component (if applicable):
Integration environment

How reproducible:
100%

Steps to Reproduce:
1. create 4.9 cluster
2. generate and download ISO

Actual results:
Error

Expected results:
Success

Additional info:
Issue reproduce on OCP 4.9, doesn't reproduce when using OCP 4.8

Comment 2 Lital Alon 2021-10-10 08:23:00 UTC
Verified

Comment 3 Lital Alon 2021-10-10 08:23:31 UTC
Verified on 1.0.25.5

Comment 5 errata-xmlrpc 2021-10-18 17:51:57 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: OpenShift Container Platform 4.9.0 bug fix and security update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:3759


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