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Bug 2010863 - Ansible jobs never start
Summary: Ansible jobs never start
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Ansible - Configuration Management
Version: 6.10.0
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: 6.10.0
Assignee: satellite6-bugs
QA Contact: Lukáš Hellebrandt
URL:
Whiteboard:
: 2011793 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-10-05 14:06 UTC by Lukáš Hellebrandt
Modified: 2021-11-16 14:14 UTC (History)
7 users (show)

Fixed In Version: python-daemon-2.1.2-7.2
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2021-11-16 14:13:58 UTC
Target Upstream Version:
Embargoed:

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System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2021:4702 0 None None None 2021-11-16 14:14:07 UTC

Description Lukáš Hellebrandt 2021-10-05 14:06:33 UTC 
Description of problem:
In snap 21.0, running an Ansible role results in the following in /var/log/foreman-proxy/proxy.log:

```
2021-10-05T09:35:46  [E] error while dispatching request to runner ff3d243e-8a1a-4748-ac2c-8c6d920f4430:TypeError no implicit conversion of nil into String:
 /opt/theforeman/tfm/root/usr/share/gems/gems/foreman_ansible_core-4.2.0/lib/foreman_ansible_core/runner/ansible_runner.rb:32:in `basename'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman_ansible_core-4.2.0/lib/foreman_ansible_core/runner/ansible_runner.rb:32:in `refresh'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-core-0.3.6/lib/foreman_tasks_core/runner/base.rb:21:in `run_refresh'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-core-0.3.6/lib/foreman_tasks_core/runner/dispatcher.rb:40:in `refresh_runner'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-core-0.3.6/lib/foreman_tasks_core/runner/dispatcher.rb:33:in `start_runner'
```

Consequently, the job never starts and is stuck in "running" state with empty output.

Version-Release number of selected component (if applicable):
Sat 6.10.0 snap 21.0. Regression.

How reproducible:
Deterministic

Steps to Reproduce:
1. Have a Satellite with registered host allowing SSH access to the Satellite
2. In Configure -> Roles, import roles
3. In Host edit dialogue, add some Ansible role
4. In Host edit dialogue, in the top right dropdown menu, select "Run Ansible roles"
5. In Monitoring -> Jobs, open the Job, see it's running, open it for the specific host and see the empty output

Actual results:
The job doesn't run, empty output

Expected results:
Role applied, output shown
Comment 1 Lukáš Hellebrandt 2021-10-05 14:07:40 UTC 
Perhaps caused by a fix for bug 1605147
Comment 2 Adam Ruzicka 2021-10-05 17:20:58 UTC 
Doesn't seem strictly related to BZ#1605147. I stopped the execution after the directory structure was prepared for ansible-runner and then tried executing ansible-runner manually. Although we should somehow handle the failure more gracefully, let's make the happy path work first.

# ansible-runner run $PWD -p playbook.yml && echo $?
Traceback (most recent call last):
  File "/usr/bin/ansible-runner", line 5, in <module>
    from pkg_resources import load_entry_point
  File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 3007, in <module>
    working_set.require(__requires__)
  File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 728, in require
    needed = self.resolve(parse_requirements(requirements))
  File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 626, in resolve
    raise DistributionNotFound(req)
pkg_resources.DistributionNotFound: docutils
Comment 3 Adam Ruzicka 2021-10-05 17:27:54 UTC 
Workaround for now is to install python-docutils
Comment 4 Mike McCune 2021-10-05 18:02:14 UTC 
see here for more info:

https://bugzilla.redhat.com/show_bug.cgi?id=2010863#c2
Comment 5 Jameer Pathan 2021-10-07 12:08:07 UTC 
*** Bug 2011793 has been marked as a duplicate of this bug. ***
Comment 6 Marek Hulan 2021-10-07 13:15:22 UTC 
comment 4 probably meant https://bugzilla.redhat.com/show_bug.cgi?id=1998199#c20, we can keep this for verification but effectively it's a dupe of BZ 1998199 IIUC
Comment 7 Mike McCune 2021-10-12 16:36:58 UTC 
moving this to MODIFIED in conjunction with the status of 1998199
Comment 8 Mike McCune 2021-10-14 04:41:23 UTC 
FYI, tested this with snap 23 and it worked fine
Comment 9 Lukáš Hellebrandt 2021-10-15 14:28:10 UTC 
Verified with Sat 6.10.0 snap 23.0.

Tried "Configure Cloud Connector" workflow, it succeeded.
Tried to apply "RedHatInsights.insights-client" role to a host, it succeeded.
Comment 12 errata-xmlrpc 2021-11-16 14:13:58 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.10 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:4702
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