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Bug 2013937 - Failing to start pmlogger.service with result 'protocol'
Summary: Failing to start pmlogger.service with result 'protocol'
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 9
Classification: Red Hat
Component: pcp
Version: 9.0
Hardware: Unspecified
OS: Unspecified
high
unspecified
Target Milestone: rc
: 9.0
Assignee: pcp-maint
QA Contact: Jan Kurik
Jacob Taylor Valdez
URL:
Whiteboard: CockpitTest
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-10-14 07:32 UTC by Matej Marušák
Modified: 2022-08-24 09:26 UTC (History)
5 users (show)

Fixed In Version: pcp-5.3.4-2.el9
Doc Type: No Doc Update
Doc Text:
Clone Of:
Environment:
Last Closed: 2022-05-17 12:39:50 UTC
Type: Bug
Target Upstream Version:
Embargoed:
pm-rhel: mirror+

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker RHELPLAN-99761 0 None None None 2021-10-14 07:33:09 UTC
Red Hat Product Errata RHBA-2022:2370 0 None None None 2022-05-17 12:39:59 UTC

Description Matej Marušák 2021-10-14 07:32:30 UTC 
Description of problem:
New version of pcp 5.3.4-1.el9 is failing upon starting pmlogger service.

Version-Release number of selected component (if applicable):
pcp-5.3.4-1.el9

How reproducible:
# systemctl start pmlogger
Job for pmlogger.service failed because the service did not take the steps required by its unit configuration.

# systemctl status pmlogger
× pmlogger.service - Performance Metrics Archive Logger
     Loaded: loaded (/usr/lib/systemd/system/pmlogger.service; disabled; vendor preset: enabled)
     Active: failed (Result: protocol) since Mon 2021-10-11 04:25:21 UTC; 4s ago
       Docs: man:pmlogger(1)
    Process: 3953 ExecStart=/usr/libexec/pcp/lib/pmlogger start-systemd (code=exited, status=0/SUCCESS)
   Main PID: 3953 (code=exited, status=0/SUCCESS)
        CPU: 110ms

Oct 11 04:25:19 fedora-34-127-0-0-2-2201 systemd[1]: Starting Performance Metrics Archive Logger...
Oct 11 04:25:19 fedora-34-127-0-0-2-2201 pmlogger[3545]: /usr/libexec/pcp/lib/pmlogger: Warning: Performance Co-Pilot archive logger(s) not permanently enabled.
Oct 11 04:25:19 fedora-34-127-0-0-2-2201 pmlogger[3545]:     To enable pmlogger, run the following as root:
Oct 11 04:25:19 fedora-34-127-0-0-2-2201 pmlogger[3545]:     # /usr/bin/systemctl enable pmlogger.service
Oct 11 04:25:19 fedora-34-127-0-0-2-2201 systemd[1]: pmlogger.service: Failed with result 'protocol'.
Oct 11 04:25:19 fedora-34-127-0-0-2-2201 systemd[1]: Failed to start Performance Metrics Archive Logger.
Oct 11 04:25:19 fedora-34-127-0-0-2-2201 systemd[1]: pmlogger.service: Scheduled restart job, restart counter is at 1.


Additional info:
This is also broken in Fedora - https://bodhi.fedoraproject.org/updates/FEDORA-2021-83d1d8ec8a
But since it was shipped into rhel although the bodhi update was blocked and it seems it will take weeks to get the fix in, I am opening this so we can reasonably track this.
Comment 1 Mark Goodwin 2021-10-14 22:21:17 UTC 
This is already fixed upstream (pcp-5.3.5 devel):

commit b9ff7d65b5e11cae35995495b4177443283c9a31
Author: Mark Goodwin <mgoodwin>
Date:   Wed Oct 13 12:04:35 2021 +1100

    services: remove run-level check in pmlogger systemd service config
    
    Remove the run-level check (pmlogger_check -C flag) since systemd
    uses targets for run-level checks. The run-level checks were causing
    the pmlogger service to fail to manually start (via systemctl start
    pmlogger) when the service is disabled.
    
    New test qa/1889 checks pmlogger still starts even if disabled (on
    systemd platforms only). qa/808 is also reworked since it was running
    pmlogger_check directly and was failing every *second* run.
Comment 3 Nathan Scott 2021-10-28 00:32:56 UTC 
I'll push through a patched build shortly, and clone this BZ for 8.6 where the problem is also present.
Comment 8 errata-xmlrpc 2022-05-17 12:39:50 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (new packages: pcp), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:2370
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