Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 2018194

Summary:	Add support for handling JSON response from API's
Product:	Red Hat Enterprise Linux 8	Reporter:	Chris Williams <cww>
Component:	redhat-support-tool	Assignee:	Pranita Ghole <pghole>
Status:	CLOSED ERRATA	QA Contact:	Miroslav Hradílek <mhradile>
Severity:	high	Docs Contact:	Jana Heves <jsvarova>
Priority:	high
Version:	8.5	CC:	cww, jsvarova, mhradile, pghole
Target Milestone:	beta	Keywords:	Triaged, ZStream
Target Release:	---	Flags:	pm-rhel: mirror+
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	redhat-support-tool-0.13.0-0.el8	Doc Type:	Enhancement
Doc Text:	.`Red Hat Support Tool` now uses Hydra APIs The `Red Hat Support Tool` has moved from the deprecated Strata APIs to the new Hydra APIs. This has no impact on functionality. However, if you have configured the firewall to allow only the Strata API `/rs/` path explicitly, update it to `/support/` to ensure the firewall works correctly. In addition, due to this change, you can now download files greater than 5 GB when using the `Red Hat Support Tool`.	Story Points:	---
Clone Of:	1947345
Clones:	2028551 2028552 2028553 2030063 (view as bug list)		Environment:
Last Closed:	2022-05-10 13:48:30 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	1947345
Bug Blocks:	2028551, 2028552, 2028553, 2030063, 2052074

Comment 9 errata-xmlrpc 2022-05-10 13:48:30 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (redhat-support-lib-python bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:1836