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Bug 2020284

Summary: AttributeError: 'dict' object has no attribute 'result'
Product: Red Hat Enterprise Linux 8 Reporter: Pino Toscano <ptoscano>
Component: subscription-managerAssignee: Pino Toscano <ptoscano>
Status: CLOSED ERRATA QA Contact: Red Hat subscription-manager QE Team <rhsm-qe>
Severity: low Docs Contact:
Priority: high    
Version: ---CC: arpandey, candlepin-bugs, jsefler, ptoscano, redakkan, rhsm-qe
Target Milestone: rcKeywords: EasyFix, Regression, Triaged
Target Release: 8.6Flags: pm-rhel: mirror+
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: subscription-manager-1.28.24-1.el8 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: 2020248 Environment:
Last Closed: 2022-05-10 15:22:58 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 2020248    
Bug Blocks:    

Description Pino Toscano 2021-11-04 14:19:04 UTC 
Cloning to RHEL 8 as it is reproducible also there (see below):

[root@kvm-07-guest13 ~]# rpm -q subscription-manager
subscription-manager-1.28.22-1.git.0.5118d85.el8.x86_64

+++ This bug was initially created as a clone of Bug #2020248 +++

Description of problem:
An automated gating test revealed the following regression against a CI build of subscription-manager from the main branch.

The scenario is that a registered consumer is deleted from the server-side and the test is checking various module behavior when a Gone exception is encountered.

Here is the command line output from a call to "subscription-manager service-level":

# subscription-manager service-level
Stdout:
Stderr: 'dict' object has no attribute 'result'
ExitCode: 70

Here is the last request from /var/log/rhsm/rhsm.log:
2021-11-04 08:54:25,091 [DEBUG] subscription-manager:3664776:MainThread @connection.py:717 - Making request: GET /candlepin/consumers/6fa4ef85-dfbb-4469-8fd5-231f3c746a5b
2021-11-04 08:54:25,097 [DEBUG] subscription-manager:3664776:MainThread @connection.py:571 - Loaded CA certificates from /etc/rhsm/ca/: rhsm-auto9-gate-candlepin.pem, redhat-entitlement-authority.pem, redhat-uep.pem
2021-11-04 08:54:25,143 [DEBUG] subscription-manager:3664776:MainThread @connection.py:810 - Response time: 0.03223276138305664, Smoothed response time: 0.029261302947998048
2021-11-04 08:54:25,143 [DEBUG] subscription-manager:3664776:MainThread @connection.py:787 - Response: status=410, requestUuid=17e082ce-c2df-41ae-8902-9b4407635db2, request="GET /candlepin/consumers/6fa4ef85-dfbb-4469-8fd5-231f3c746a5b"
2021-11-04 08:54:25,144 [DEBUG] subscription-manager:3664776:MainThread @syspurposelib.py:267 - Syspurpose updated: Syspurpose Sync
        status: Failed to sync system purpose
        updates: 
        exceptions: Unable to sync syspurpose with server: HTTP error (410 - Gone): Unit 6fa4ef85-dfbb-4469-8fd5-231f3c746a5b has been deleted

        
2021-11-04 08:54:25,145 [ERROR] subscription-manager:3664776:MainThread @cli.py:61 - exception caught in subscription-manager
2021-11-04 08:54:25,145 [ERROR] subscription-manager:3664776:MainThread @cli.py:62 - 'dict' object has no attribute 'result'
Traceback (most recent call last):
  File "/usr/lib64/python3.9/site-packages/subscription_manager/cli_command/cli.py", line 368, in main
    return_code = self._do_command()
  File "/usr/lib64/python3.9/site-packages/subscription_manager/cli_command/service_level.py", line 128, in _do_command
    self.show()
  File "/usr/lib64/python3.9/site-packages/subscription_manager/cli_command/service_level.py", line 170, in show
    super(ServiceLevelCommand, self).show()
  File "/usr/lib64/python3.9/site-packages/subscription_manager/cli_command/abstract_syspurpose.py", line 344, in show
    syspurpose = self.sync().result
AttributeError: 'dict' object has no attribute 'result'



Version-Release number of selected component (if applicable):
[root@rhsm-auto90-client1 ~]# rpm -q subscription-manager
subscription-manager-1.29.19-1.git.102.93c5be7.el9.x86_64


How reproducible:


Steps to Reproduce:
1. register a RHEL client using subscription-manager to the customer portal
2. used the customer portal rhsm app to delete the consumer from the server-side
3. on the RHEL client, run "subscription-manager service-level"
OR
[root@rhsm-auto9-gate-rhel ~]# subscription-manager register --username=testuser1 --org admin
Registering to: rhsm-auto9-gate-candlepin.usersys.redhat.com:8443/candlepin
Password: 
The system has been registered with ID: d75e6145-b8a0-44fd-b380-fe00924c2324
The registered system name is: rhsm-auto9-gate-rhel.usersys.redhat.com
[root@rhsm-auto9-gate-rhel ~]# 
[root@rhsm-auto9-gate-rhel ~]# curl --stderr /dev/null --insecure --user testuser1:REDACTED --request DELETE https://rhsm-auto9-gate-candlepin.usersys.redhat.com:8443/candlepin/consumers/d75e6145-b8a0-44fd-b380-fe00924c2324
[root@rhsm-auto9-gate-rhel ~]# 
[root@rhsm-auto9-gate-rhel ~]# subscription-manager identity
Consumer profile "d75e6145-b8a0-44fd-b380-fe00924c2324" has been deleted from the server. You can use command clean or unregister to remove local profile.
[root@rhsm-auto9-gate-rhel ~]# 
[root@rhsm-auto9-gate-rhel ~]# subscription-manager service-level
'dict' object has no attribute 'result'
[root@rhsm-auto9-gate-rhel ~]# subscription-manager role
'dict' object has no attribute 'result'
[root@rhsm-auto9-gate-rhel ~]# subscription-manager addons
'dict' object has no attribute 'result'
[root@rhsm-auto9-gate-rhel ~]# subscription-manager usage
'dict' object has no attribute 'result'
[root@rhsm-auto9-gate-rhel ~]# 
[root@rhsm-auto9-gate-rhel ~]# subscription-manager syspurpose
Consumer profile "d75e6145-b8a0-44fd-b380-fe00924c2324" has been deleted from the server. You can use command clean or unregister to remove local profile.
[root@rhsm-auto9-gate-rhel ~]# 


Actual results:
'dict' object has no attribute 'result'

Expected results:
Consumer profile "d75e6145-b8a0-44fd-b380-fe00924c2324" has been deleted from the server. You can use command clean or unregister to remove local profile.

Additional info:

--- Additional comment from John Sefler on 2021-11-04 14:58:50 CET ---

There is also a failure on RHEL8.6 (for modules role, usage, addons, but NOT service-level)...

[root@kvm-07-guest13 ~]# rpm -q subscription-manager
subscription-manager-1.28.22-1.git.0.5118d85.el8.x86_64

[root@kvm-07-guest13 ~]# subscription-manager register --username=testuser1 --org admin
Registering to: rhsm-auto90-candlepin.usersys.redhat.com:8443/candlepin
Password: 
The system has been registered with ID: cd7f40c3-5b59-40bb-8253-2f1a3a51f2fb
The registered system name is: kvm-07-guest13.hv2.lab.eng.bos.redhat.com
[root@kvm-07-guest13 ~]# 
[root@kvm-07-guest13 ~]# curl --stderr /dev/null --insecure --user testuser1:REDACTED --request DELETE https://rhsm-auto90-candlepin.usersys.redhat.com:8443/candlepin/consumers/cd7f40c3-5b59-40bb-8253-2f1a3a51f2fb
[root@kvm-07-guest13 ~]# 
[root@kvm-07-guest13 ~]# subscription-manager service-level
Consumer profile "cd7f40c3-5b59-40bb-8253-2f1a3a51f2fb" has been deleted from the server. You can use command clean or unregister to remove local profile.
[root@kvm-07-guest13 ~]# 
[root@kvm-07-guest13 ~]# subscription-manager role
'dict' object has no attribute 'result'             <============= FAIL
[root@kvm-07-guest13 ~]# 
[root@kvm-07-guest13 ~]# subscription-manager usage
'dict' object has no attribute 'result'             <============= FAIL
[root@kvm-07-guest13 ~]# 
[root@kvm-07-guest13 ~]# subscription-manager addons
'dict' object has no attribute 'result'             <============= FAIL
[root@kvm-07-guest13 ~]# 
[root@kvm-07-guest13 ~]# subscription-manager syspurpose
Consumer profile "cd7f40c3-5b59-40bb-8253-2f1a3a51f2fb" has been deleted from the server. You can use command clean or unregister to remove local profile.
[root@kvm-07-guest13 ~]#

--- Additional comment from John Sefler on 2021-11-04 15:10:29 CET ---

Failure is also happening against with the syspurpose submodules...

[root@kvm-07-guest13 ~]# subscription-manager syspurpose role
'dict' object has no attribute 'result'
Comment 1 Archana Pandey 2021-11-19 10:28:21 UTC 
Pre-Verification:

Reproducing on build subscription-manager-1.28.21-3.el8.x86_64

[root@kvm-01-guest13 ~]# rpm -qa subscription-manager
subscription-manager-1.28.21-3.el8.x86_64
[root@kvm-01-guest13 ~]# 
[root@kvm-01-guest13 ~]# subscription-manager register --username rhel9-stackablePool --password *****
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
The system has been registered with ID: f019cd1e-c00f-4cbd-b746-579fec7248ed
The registered system name is: kvm-01-guest13.lab.eng.brq.redhat.com
[root@kvm-01-guest13 ~]# 
[root@kvm-01-guest13 ~]# 
[root@kvm-01-guest13 ~]# curl --stderr /dev/null --insecure --user rhel9-stackablePool:***** --request DELETE https://subscription.rhsm.stage.redhat.com/candlepin/consumers/f019cd1e-c00f-4cbd-b746-579fec7248ed
[root@kvm-01-guest13 ~]# 
[root@kvm-01-guest13 ~]# subscription-manager identity
Consumer profile "f019cd1e-c00f-4cbd-b746-579fec7248ed" has been deleted from the server. You can use command clean or unregister to remove local profile.
[root@kvm-01-guest13 ~]# 
[root@kvm-01-guest13 ~]# subscription-manager service-level
Consumer profile "f019cd1e-c00f-4cbd-b746-579fec7248ed" has been deleted from the server. You can use command clean or unregister to remove local profile.
[root@kvm-01-guest13 ~]# subscription-manager role  
'dict' object has no attribute 'result'                  <<< FAIL
[root@kvm-01-guest13 ~]# subscription-manager usage  
'dict' object has no attribute 'result'                  <<< FAIL
[root@kvm-01-guest13 ~]# subscription-manager addons  
'dict' object has no attribute 'result'                  <<< FAIL
[root@kvm-01-guest13 ~]# 

=======================================================================================================================

Verifying on build : 
[root@kvm-01-guest13 ~]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 3.2.21-1
subscription management rules: 5.41
subscription-manager: 1.28.24-1.el8
[root@kvm-01-guest13 ~]# 
[root@kvm-01-guest13 ~]# subscription-manager register --username rhel9-stackablePool --password *****
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
The system has been registered with ID: 9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c
The registered system name is: kvm-01-guest13.lab.eng.brq.redhat.com
[root@kvm-01-guest13 ~]# 
[root@kvm-01-guest13 ~]# 
[root@kvm-01-guest13 ~]# rpm -qa --changelog | grep 2020284
- 2020284: handle server-side consumer deletion in syspurpose commands
- 2020284: handle server-side consumer deletion in syspurpose commands
- 2020284: handle server-side consumer deletion in syspurpose commands
- 2020284: handle server-side consumer deletion in syspurpose commands
- 2020284: handle server-side consumer deletion in syspurpose commands
- 2020284: handle server-side consumer deletion in syspurpose commands
[root@kvm-01-guest13 ~]# 
[root@kvm-01-guest13 ~]# 
[root@kvm-01-guest13 ~]# curl --stderr /dev/null --insecure --user rhel9-stackablePool:***** --request DELETE https://subscription.rhsm.stage.redhat.com/candlepin/consumers/9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c
[root@kvm-01-guest13 ~]# 
[root@kvm-01-guest13 ~]# subscription-manager identity 
Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server. You can use command clean or unregister to remove local profile.   <<< PASS
[root@kvm-01-guest13 ~]# subscription-manager role
Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server. You can use command clean or unregister to remove local profile.   <<< PASS
[root@kvm-01-guest13 ~]# subscription-manager service-level 
Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server. You can use command clean or unregister to remove local profile.   <<< PASS
[root@kvm-01-guest13 ~]# subscription-manager usage
Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server. You can use command clean or unregister to remove local profile.   <<< PASS
[root@kvm-01-guest13 ~]# subscription-manager addons
Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server. You can use command clean or unregister to remove local profile.   <<< PASS
[root@kvm-01-guest13 ~]#          
[root@kvm-01-guest13 ~]# subscription-manager syspurpose 
Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server. You can use command clean or unregister to remove local profile.   <<< PASS
[root@kvm-01-guest13 ~]# 
[root@kvm-01-guest13 ~]# subscription-manager syspurpose role
Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server. You can use command clean or unregister to remove local profile.   <<< PASS
[root@kvm-01-guest13 ~]# 
[root@kvm-01-guest13 ~]# subscription-manager syspurpose usage
Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server. You can use command clean or unregister to remove local profile.   <<< PASS
[root@kvm-01-guest13 ~]# 
[root@kvm-01-guest13 ~]# subscription-manager addons
Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server. You can use command clean or unregister to remove local profile.   <<< PASS
[root@kvm-01-guest13 ~]# 


Actual results:
Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server. You can use command clean or unregister to remove local profile.


Expected results:
Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server. You can use command clean or unregister to remove local profile.


Additional info:
snippet from rhsm.log - 

2021-11-19 10:47:51,147 [WARNING] subscription-manager:53134:MainThread @cache.py:921 - Unable to get data for <class 'subscription_manager.cache.CurrentOwnerCache'> using REST API: HTTP error (410 - Gone): Unit 9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c has been deleted
2021-11-19 10:47:51,148 [CRITICAL] subscription-manager:53134:MainThread @managercli.py:559 - Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server.
2021-11-19 10:47:57,599 [CRITICAL] subscription-manager:53138:MainThread @managercli.py:559 - Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server.
2021-11-19 10:48:07,730 [CRITICAL] subscription-manager:53145:MainThread @managercli.py:559 - Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server.
2021-11-19 10:48:17,036 [CRITICAL] subscription-manager:53151:MainThread @managercli.py:559 - Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server.
2021-11-19 10:48:30,527 [CRITICAL] subscription-manager:53158:MainThread @managercli.py:559 - Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server.
2021-11-19 10:49:34,736 [CRITICAL] subscription-manager:53190:MainThread @managercli.py:559 - Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server.
2021-11-19 10:49:47,379 [CRITICAL] subscription-manager:53199:MainThread @managercli.py:559 - Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server.
2021-11-19 10:49:59,024 [CRITICAL] subscription-manager:53206:MainThread @managercli.py:559 - Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server.
2021-11-19 10:50:07,843 [CRITICAL] subscription-manager:53212:MainThread @managercli.py:559 - Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server.
2021-11-19 10:55:03,573 [CRITICAL] subscription-manager:53333:MainThread @managercli.py:559 - Consumer profile "9a2cb1f9-f1da-4329-80b3-6b5b29f9cb8c" has been deleted from the server.

Verification : PASSED
Comment 5 Rehana 2021-11-29 11:23:05 UTC 
Verifying on :
------------
# subscription-manager version
server type: This system is currently not registered.
subscription management server: 3.2.21-1
subscription management rules: 5.41
subscription-manager: 1.28.24-1.el8

# rpm -qa subscription-manager --changelog | grep 2020284
- 2020284: handle server-side consumer deletion in syspurpose commands

# subscription-manager register --username entitlement_rhsm_1 --password=*****
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
The system has been registered with ID: 685f52fc-c562-4429-a792-f2d4b2da4746
The registered system name is: hpe-dl380pgen8-02-vm-6.hpe2.lab.eng.bos.redhat.com

# curl --stderr /dev/null --insecure --user entitlement_rhsm_1:test@123  --request DELETE https://subscription.rhsm.stage.redhat.com/candlepin/consumers/685f52fc-c562-4429-a792-f2d4b2da4746

# subscription-manager identity
Consumer profile "685f52fc-c562-4429-a792-f2d4b2da4746" has been deleted from the server. You can use command clean or unregister to remove local profile.

# subscription-manager service-level
Consumer profile "685f52fc-c562-4429-a792-f2d4b2da4746" has been deleted from the server. You can use command clean or unregister to remove local profile.

# subscription-manager role  
Consumer profile "685f52fc-c562-4429-a792-f2d4b2da4746" has been deleted from the server. You can use command clean or unregister to remove local profile.

# subscription-manager usage
Consumer profile "685f52fc-c562-4429-a792-f2d4b2da4746" has been deleted from the server. You can use command clean or unregister to remove local profile.

# subscription-manager addons 
Consumer profile "685f52fc-c562-4429-a792-f2d4b2da4746" has been deleted from the server. You can use command clean or unregister to remove local profile.

# subscription-manager syspurpose 
Consumer profile "685f52fc-c562-4429-a792-f2d4b2da4746" has been deleted from the server. You can use command clean or unregister to remove local profile.

# subscription-manager syspurpose role
Consumer profile "685f52fc-c562-4429-a792-f2d4b2da4746" has been deleted from the server. You can use command clean or unregister to remove local profile.

# subscription-manager syspurpose usage
Consumer profile "685f52fc-c562-4429-a792-f2d4b2da4746" has been deleted from the server. You can use command clean or unregister to remove local profile.

# subscription-manager addons
Consumer profile "685f52fc-c562-4429-a792-f2d4b2da4746" has been deleted from the server. You can use command clean or unregister to remove local profile.

No more errors in client tool when consumer was deleted from the server.

Based on the above observations, moving the bug to Verified!!
Comment 7 errata-xmlrpc 2022-05-10 15:22:58 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (subscription-manager bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:2047