Bug 2040321 - Logitech Brio doesn't initialise on USB 3.0 port of Asus M5A97 Evo R2.0
Summary: Logitech Brio doesn't initialise on USB 3.0 port of Asus M5A97 Evo R2.0
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: kernel
Version: 35
Hardware: x86_64
OS: Unspecified
unspecified
high
Target Milestone: ---
Assignee: Kernel Maintainer List
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-01-13 13:29 UTC by Roy
Modified: 2022-12-13 16:18 UTC (History)
18 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2022-12-13 16:18:45 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
Full kernel log. (102.51 KB, text/plain)
2022-01-13 13:29 UTC, Roy
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Linux Kernel 215490 0 None None None 2022-01-13 16:44:00 UTC

Description Roy 2022-01-13 13:29:32 UTC
Created attachment 1850584 [details]
Full kernel log.

1. Please describe the problem:
When plugging in the Logitech Brio Pro (UVC-compatible) webcam into a USB 3.0 superspeed port, the device doesn't initialise properly. Dmesg contains the following:

[ 8014.615870] usb 11-1: new SuperSpeed USB device number 2 using xhci_hcd
[ 8019.973226] usb 11-1: unable to read config index 0 descriptor/all
[ 8019.973237] usb 11-1: can't read configurations, error -110
[ 8020.269331] usb 11-1: new SuperSpeed USB device number 3 using xhci_hcd
[ 8025.644686] usb 11-1: unable to read config index 0 descriptor/all
[ 8025.644697] usb 11-1: can't read configurations, error -110
[ 8025.652808] usb usb11-port1: attempt power cycle

The same camera works in any of the USB 2.0 ports, albeit without 4K support. On a different machine (Asus PN50), the camera works fine in a USB superspeed port:

[222114.302378] usb 3-1: new SuperSpeed USB device number 2 using xhci_hcd
[222114.320421] usb 3-1: New USB device found, idVendor=046d, idProduct=085e, bcdDevice= 3.17
[222114.320431] usb 3-1: New USB device strings: Mfr=0, Product=2, SerialNumber=3
[222114.320434] usb 3-1: Product: Logitech BRIO
[222114.320437] usb 3-1: SerialNumber: 90A3845D
[222114.328549] input: Logitech BRIO Consumer Control as /devices/pci0000:00/0000:00:01.2/0000:01:00.0/usb3/3-1/3-1:1.5/0003:046D:085E.000A/input/input24
[222114.380587] hid-generic 0003:046D:085E.000A: input,hidraw2: USB HID v1.11 Device [Logitech BRIO] on usb-0000:01:00.0-1/input5
[222114.409388] mc: Linux media interface: v0.10
[222114.428046] videodev: Linux video capture interface: v2.00
[222114.459729] usb 3-1: current rate 16000 is different from the runtime rate 24000
[222114.469733] usb 3-1: current rate 16000 is different from the runtime rate 32000
[222114.479730] usb 3-1: current rate 16000 is different from the runtime rate 48000
[222114.531631] usbcore: registered new interface driver snd-usb-audio
[222114.531771] usb 3-1: Found UVC 1.00 device Logitech BRIO (046d:085e)
[222114.557894] input: Logitech BRIO as /devices/pci0000:00/0000:00:01.2/0000:01:00.0/usb3/3-1/3-1:1.0/input/input25
[222114.558136] usbcore: registered new interface driver uvcvideo
[222114.609743] usb 3-1: current rate 16000 is different from the runtime rate 48000
[222114.629786] usb 3-1: current rate 16000 is different from the runtime rate 48000
[222114.644731] usb 3-1: current rate 16000 is different from the runtime rate 48000

2. What is the Version-Release number of the kernel:
5.15.13-200.fc35.x86_64

3. Did it work previously in Fedora? If so, what kernel version did the issue
   *first* appear?  Old kernels are available for download at
   https://koji.fedoraproject.org/koji/packageinfo?packageID=8 :
Not with other 5.15 kernels.

4. Can you reproduce this issue? If so, please provide the steps to reproduce
   the issue below:
Plug the camera's USB cable into any USB 3.0 SS port on the Asus M5A97 Evo R2.0

5. Does this problem occur with the latest Rawhide kernel? To install the
   Rawhide kernel, run ``sudo dnf install fedora-repos-rawhide`` followed by
   ``sudo dnf update --enablerepo=rawhide kernel``:
Unknown, but judging by the xhci patches for 5.16 it is unlikely that this makes a difference. This bug probably needs to escalate to upstream.

6. Are you running any modules that not shipped with directly Fedora's kernel?:
No.

Comment 1 Hans de Goede 2022-01-13 14:01:34 UTC
Hi Roy,

So the Asus M5A97 Evo R2.0 motherboard is somewhat old, its chipsets does not support USB-3 at all, so an extra chip with an early XHCI controller has been added on the board. In my experience the early USB-3 controllers sometimes where buggy. 

So this might just be an incompatibility between the used somewhat old XHCI controller and the quite new webcam. Another possible cause of issues like this is that some of the powerrails on your board might not be fully up2spec anymore (old capacitors) USB3 SuperSpeed tends to be somewhat sensitive to this.

BTW with the Asus PN50 are you using a Type-C port there or a Type-A port, I guess the camera comes with a Type-C to -A convertor? That should be fine, but you may want to try a Type-A port on the PN50 to rule it out.

Other then my above rambling, I think it would indeed be best to take this upstream, since it is an enumeration issue the right person to email about this would be Mathias Nyman <mathias.nyman> (XHCI maintainer) with linux-usb.org in the Cc. Feel free to Cc me too.

Regards,

Hans

Comment 2 Roy 2022-01-13 16:27:49 UTC
You're right, USB 3 Superspeed is added using:
03:00.0 USB controller: ASMedia Technology Inc. ASM1042 SuperSpeed USB Host Controller

On the Asus PN50 I tried the same USB-A (to USB-C) cable that I used on the M5A97 motherboard.

I'll make a report on the kernel bugzilla and link it here. Thanks!

Comment 3 Ben Cotton 2022-11-29 17:39:01 UTC
This message is a reminder that Fedora Linux 35 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora Linux 35 on 2022-12-13.
It is Fedora's policy to close all bug reports from releases that are no longer
maintained. At that time this bug will be closed as EOL if it remains open with a
'version' of '35'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, change the 'version' 
to a later Fedora Linux version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora Linux 35 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora Linux, you are encouraged to change the 'version' to a later version
prior to this bug being closed.

Comment 4 Ben Cotton 2022-12-13 16:18:45 UTC
Fedora Linux 35 entered end-of-life (EOL) status on 2022-12-13.

Fedora Linux 35 is no longer maintained, which means that it
will not receive any further security or bug fix updates. As a result we
are closing this bug.

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