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Bug 2040788 - Synchronizations timeout when syncing from Red Hat CDN
Summary: Synchronizations timeout when syncing from Red Hat CDN
Keywords:
Status: CLOSED DUPLICATE of bug 2043144
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Repositories
Version: 6.10.1
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: 6.11.0
Assignee: satellite6-bugs
QA Contact: Cole Higgins
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-01-14 17:15 UTC by Mike McCune
Modified: 2022-03-18 14:12 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2022-01-27 18:36:47 UTC
Target Upstream Version:
Embargoed:

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Description Mike McCune 2022-01-14 17:15:43 UTC 
We have a set of customers hitting timeout errors when syncing from cdn.redhat.com only with Satellite 6.10. 

 "Request timed out for https://cdn.redhat.com/content/dist/rhel/server/7/7Server/x86_64/os/repodata/f6db0e620345bc404d1729a4a58e177ea68c91c2-other.xml.gz. 

Increasing the total_timeout value on the remote might help."

This is new behavior with 6.10 as customers have not reported this timeout error or deadlocked syncs with 6.9 and prior. THere is a KCS to increase the timeout:

https://access.redhat.com/solutions/6552991

We should consider a few immediate actions:

1) Increase the default to a higher value to work around the effect of errors during a sync

2) Continue to investigate with EXD if the changelog entries in our metadata are getting bigger than necessary.

3) Investigate if there is a bug in our synchronization code that is causing downloads to take longer than expected or we are hitting timeouts earlier than expected.
Comment 1 Mike McCune 2022-01-14 17:37:14 UTC 
NOTE: that https://cdn.redhat.com/content/dist/rhel/server/7/7Server/x86_64/os/repodata/f6db0e620345bc404d1729a4a58e177ea68c91c2-other.xml.gz is almost 1GB in size so slower connections very well may hit the 5 minute limit.
Comment 2 Justin Sherrill 2022-01-27 18:36:47 UTC 

*** This bug has been marked as a duplicate of bug 2043144 ***
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