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Bug 2043081 - 406 error appears when running insights-client --compliance
Summary: 406 error appears when running insights-client --compliance
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: RH Cloud - Inventory
Version: Unspecified
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: 6.11.0
Assignee: Shimon Shtein
QA Contact: addubey
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-01-20 15:26 UTC by Shimon Shtein
Modified: 2023-05-19 09:56 UTC (History)
8 users (show)

Fixed In Version: 5.0.31
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 2043716 (view as bug list)
Environment:
Last Closed: 2022-07-05 14:32:15 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github theforeman foreman_rh_cloud pull 688 0 None Merged Fix missing mime type in forwarder 2022-02-04 12:03:34 UTC
Red Hat Issue Tracker RHICOMPL-2633 0 None None None 2022-02-04 13:32:40 UTC
Red Hat Knowledge Base (Solution) 6679151 0 None None None 2022-01-27 18:49:24 UTC
Red Hat Product Errata RHSA-2022:5498 0 None None None 2022-07-05 14:32:32 UTC

Description Shimon Shtein 2022-01-20 15:26:51 UTC
Description of problem:

When running insights-client --compliance on a machine that is connected to Satellite, the request will fail with status 406.


Version-Release number of selected component (if applicable):


How reproducible:
Always


Steps to Reproduce:
1. run insights-client --compliance
2.
3.

Actual results:

Observe the error

Expected results:

Request succeeds


Additional info:

This is caused by mime-type header not being passed correctly by the request forwarder in rh_cloud plugin.

Comment 1 sthirugn@redhat.com 2022-02-04 13:34:32 UTC
Note that the patch on consoledot was applied on Feb 3, 2022 to unblock customers and you should not see this issue anymore.

This BZ fix will be rolled out to Satellite for the long-term fix.

Comment 2 addubey 2022-02-21 07:59:53 UTC
Verified:

Verified with:
- Satellite 7.0.0 snap 10


Test steps:
- Register a satellite content host with insights.
- Install scap-security-guide, openscap-scanner, and openscap packages on the host.
- Go to console.redhat.com
- Go to compliance > SCAP Polices > Create new policy (on C.R.C)
- Create a new compliance policy for the insights host
- Run "insights-client --compliance" on host.

Observation:
- "insights-client --compliance" completed successfully.
- Results/Reports appeared on C.R.C

[root@dhcp-3-133 ~]# insights-client --compliance
System uses SSG version 0.1.48
Running scan for xccdf_org.ssgproject.content_profile_ospp... this may take a while
Uploading Insights data.
Successfully uploaded report for dhcp-3-133.vms.sat.rdu2.redhat.com.

Comment 5 errata-xmlrpc 2022-07-05 14:32:15 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.11 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2022:5498


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