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Bug 2043149 - Satellite 6.10 requires a large timeout in order to sync large files
Summary: Satellite 6.10 requires a large timeout in order to sync large files
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Pulp
Version: 6.10.1
Hardware: x86_64
OS: Linux
high
high
Target Milestone: 6.11.0
Assignee: satellite6-bugs
QA Contact: Lai
URL:
Whiteboard:
Depends On: 2043144
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-01-20 17:42 UTC by Justin Sherrill
Modified: 2022-09-13 04:33 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 2043144
Environment:
Last Closed: 2022-03-30 15:20:40 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Justin Sherrill 2022-01-20 17:42:39 UTC
+++ This bug was initially created as a clone of Bug #2043144 +++

Description of problem:
After upgrading to 6.10, Satellite fails to sync some repositories with large files and displays the following error:

Request timed out for https://cdn.redhat.com/content/dist/rhel/server/7/7Server/x86_64/os/repodata/4ae4b0b9f3e8e0ed6007d17625c04e36a3b01ec9-other.xml.gz. Increasing the total_timeout value on the remote might help. (Katello::Errors::Pulp3Error)

Increasing the default sync connection timeout from 300 to 3600 seconds helps in getting repos synced successfully. 

Web UI -> Administer -> Settings -> Content tab -> Sync Connection Timeout -> Set 3600

Steps to Reproduce:
1. After Sat6.9 -> 6.10 upgrade sync some RHEL base repos
2.
3.

Actual results:
Sync fails with the above error due to a smaller timeout value.

Expected results:
The default timeout value should be increased so sync will work successfully.

Additional info:

Comment 3 Dennis Kliban 2022-03-30 15:20:40 UTC
There is nothing to fix on the Pulp side. Closing this as not a bug.

Comment 4 Daniel Alley 2022-09-13 04:33:58 UTC
As of today this should be resolved globally via CDN updates.


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