Bug 20457 - System hangs on rebooting, caused by USB controller?
Summary: System hangs on rebooting, caused by USB controller?
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Linux
Classification: Retired
Component: kernel
Version: 7.0
Hardware: i386
OS: Linux
high
high
Target Milestone: ---
Assignee: Michael K. Johnson
QA Contact: David Lawrence
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2000-11-07 06:05 UTC by Dongsun Shin
Modified: 2005-10-31 22:00 UTC (History)
1 user (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2002-12-15 03:22:44 UTC
Embargoed:


Attachments (Terms of Use)

Description Dongsun Shin 2000-11-07 06:05:08 UTC
At the Welcome to Redhat Linux screen (text screen), I tried enter, text enter, expert enter, text expert enter but all resulted the 
same. It stops at running sbin/loader.
My system is Compaq 5000 with AMD Athlon 900Mhz with 128 MB memory. It has DVD Rom and  CD RW. I have 40 GB hard 
disk and 20 GB 2nd hard disk.Network Card is Accton EN1207D Series PCI Fast Ethernet. The Monitor is Compaq MV740. Video 
card is Nvidia vanta LT with 8 MB memory. Sound card is Soundmax Intergrated Digital audio.
I called the installation support several times. Some of the suggestion they gave me were: Take out DVD and CDRW and try with 
a regular cd rom. - It didn't work.   Start install with boot disk instead of CD.- It didn't work. Try a command Linux X86_serial_nr=1.
- It didn't work. Down load the update disk image and boot up with it.  -The command linux updates or linux updates text does't 
ask where is the update disk.
I tried version 6.1 of Redhat and it succecssfully installed. Although it didn't recognized the monitor and video card so I could use 
the X window.
I tried this 7.0  on other computer and it passed through the sbin/loader and finished the installation.
It's been about 3 weeks since I bought this RedHat but I couldn't even finish installation. The support team couldn't help any more.
Please find out what went wrong with my case.
Thank you..

Comment 1 Michael Fulbright 2000-11-09 21:25:56 UTC
Could you try booting the installer with the commandline


linux text nousb expert

and see if it gets any farther?

Comment 2 Dongsun Shin 2000-11-11 12:35:12 UTC
The command line
linux text nousb expert
worked..... sort of.
It passed through sbin/loader and finished installation.
However, when it actually restarts into linux for the first time, it hangs at
Initializing USB Controller (usb-uhci):
My Compaq system came with USB keyboard.
My USB controller is VIA Tech 3038 PCI to USB Universal Host controller.
Thank you.

Comment 3 Michael Fulbright 2000-11-14 19:52:51 UTC
Ok this is a problem with the USB probing, passing to teg who can
help you get into the installed system.

Comment 4 Trond Eivind Glomsrxd 2000-11-14 19:58:34 UTC
Use the same boot command to get into the system when booting.

What PCI id does your controller have? Run "lspci -v"

Comment 5 Dongsun Shin 2000-11-18 12:12:32 UTC
----Use the same boot command to get into the system when booting.
What do you mean by same boot command?
----What PCI id does your controller have? Run "lspci -v"
At the start up it hangs, so where can I run "lspci -v"?



Comment 6 Trond Eivind Glomsrxd 2000-11-20 17:39:32 UTC
write "linux nousb" at the lilo prompt (use Ctrl-x to get that) - this should
get your system to boot.


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