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DescriptionTimothée Ravier
2022-02-23 16:36:09 UTC
Description of problem:
Fresh installations of C9S or RHEL9 gives me this error in the GNOME Software interface and in the logs:
```
$ sudo journalctl | grep gnome-software
févr. 23 16:20:56 localhost.localdomain gnome-software[5623]: enabled plugins: appstream, fwupd, os-release, packagekit-refresh, flatpak, hardcoded-blocklist, hardcoded-popular, modalias, packagekit, rewrite-resource, provenance, repos, systemd-updates, generic-updates, packagekit-refine-repos, provenance-license, icons
févr. 23 16:20:56 localhost.localdomain gnome-software[5623]: disabled plugins: dummy, fedora-langpacks, fedora-pkgdb-collections
févr. 23 16:20:56 localhost.localdomain gnome-software[5623]: failed to set proxy: GDBus.Error:org.gtk.GDBus.UnmappedGError.Quark._pk_2dengine_2derror_2dquark.Code3: setting the proxy failed: failed to get the uid
févr. 23 16:20:56 localhost.localdomain gnome-software[5623]: failed to set proxies: GDBus.Error:org.gtk.GDBus.UnmappedGError.Quark._pk_2dengine_2derror_2dquark.Code3: setting the proxy failed: failed to get the uid
févr. 23 16:20:59 localhost.localdomain gnome-software[5623]: Only 0 apps for recent list, hiding
févr. 23 16:20:59 localhost.localdomain gnome-software[5623]: failed to get featured apps: no apps to show
févr. 23 16:20:59 localhost.localdomain gnome-software[5623]: Only 0 apps for popular list, hiding
févr. 23 16:21:03 localhost.localdomain gnome-software[5623]: Only 0 apps for recent list, hiding
févr. 23 16:21:03 localhost.localdomain gnome-software[5623]: failed to get featured apps: no apps to show
févr. 23 16:21:03 localhost.localdomain gnome-software[5623]: Only 0 apps for popular list, hiding
févr. 23 16:21:50 localhost.localdomain gnome-software[5623]: Only 0 apps for recent list, hiding
févr. 23 16:21:50 localhost.localdomain gnome-software[5623]: failed to get featured apps: no apps to show
févr. 23 16:21:57 localhost.localdomain gnome-software[5623]: Only 1 apps for popular list, hiding
févr. 23 16:21:58 localhost.localdomain gnome-software[5623]: not handling error no-security for action get-updates: Creating repo: mkdirat: Permission non accordée
févr. 23 16:22:03 localhost.localdomain gnome-software[5623]: Only 0 apps for recent list, hiding
févr. 23 16:22:03 localhost.localdomain gnome-software[5623]: Only 1 apps for popular list, hiding
févr. 23 16:22:03 localhost.localdomain gnome-software[5623]: failed to get featured apps: no apps to show
févr. 23 16:25:07 localhost.localdomain gnome-software[5623]: Only 0 apps for recent list, hiding
févr. 23 16:25:07 localhost.localdomain gnome-software[5623]: failed to get featured apps: no apps to show
févr. 23 16:25:07 localhost.localdomain gnome-software[5623]: Only 1 apps for popular list, hiding
```
Similar to https://bugzilla.redhat.com/show_bug.cgi?id=2035781 but I don't think it's the same bug.
Version-Release number of selected component (if applicable):
RHEL-9.1.0-20220222.1-x86_64-dvd1
C9S ISO as of Feb 17th.
How reproducible:
Always, right after installation, first time I open GNOME Software.
Steps to Reproduce:
1. Install system
2. Open GNOME Software
Actual results:
Error message
Expected results:
No error message
Additional info:
Thanks for a bug report.
(In reply to Timothée Ravier from comment #0)
> Similar to https://bugzilla.redhat.com/show_bug.cgi?id=2035781 but I don't
> think it's the same bug.
I agree, it was due to vncserver usage there.
> Version-Release number of selected component (if applicable):
>
> RHEL-9.1.0-20220222.1-x86_64-dvd1
> C9S ISO as of Feb 17th.
These things get lost very easily, better to follow the template text (Version-Release number of selected component), aka to give the gnome-software package version (rpm -q gnome-software).
A similar bug from Fedora 29:
https://bugzilla.redhat.com/show_bug.cgi?id=1692043
which doesn't have any resolution.
Maybe this could be covered by:
https://bugzilla.redhat.com/show_bug.cgi?id=1981776
as I believe once the "mkdirat" error disappears the GNOME Software will be error free as well. Could you try to:
$ sudo flatpak repair
$ gnome-software --quit
$ gnome-software
please? The flatpak command should fix the problem (as that bug description says), while the other two commands restart gnome-software.