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Bug 2060305

Summary: Gnome-bundled software freezes after 48 days
Product: Red Hat Enterprise Linux 8 Reporter: jigar <jraising>
Component: mutterAssignee: Jonas Ådahl <jadahl>
Status: CLOSED ERRATA QA Contact: Michal Odehnal <modehnal>
Severity: medium Docs Contact:
Priority: high    
Version: 8.4CC: fmuellner, jadahl, jkoten, lilhuang, sbarcomb, tpelka, yzheng
Target Milestone: rcKeywords: Triaged, ZStream
Target Release: ---Flags: pm-rhel: mirror+
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: mutter-3.32.2-64.el8 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 2090329 2090330 2128996 (view as bug list) Environment:
Last Closed: 2022-11-08 09:17:30 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 2090329, 2090330, 2128996    

Description jigar 2022-03-03 09:26:57 UTC 
Description of problem: When using a gnome bundled software, mouse click stops working and the software window is frozen. Keyboard works fine. The issue happens after a period of time (125 days, 70 days, 48 days) after login into the GUI without logout. The issue is reproducible with gnome-terminal, files(nautilus), system monitor, settings、calculator.

Version-Release number of selected component (if applicable): mutter-3.32.2-60


How reproducible: Always ( at customer's end )


Steps to Reproduce:

1. Keep logged in to GUI for ~48-49 days
2. Try using applications like gnome-terminal, files(nautilus), system monitor, settings、calculator.
3. Check if mouse click works or the application window responds

Actual results: The software window freezes. Mouse click doesn't work.


Expected results: Software shouldn't freeze.
Comment 13 errata-xmlrpc 2022-11-08 09:17:30 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (mutter bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:7463