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Bug 2060305 - Gnome-bundled software freezes after 48 days
Summary: Gnome-bundled software freezes after 48 days
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: mutter
Version: 8.4
Hardware: x86_64
OS: Linux
high
medium
Target Milestone: rc
: ---
Assignee: Jonas Ådahl
QA Contact: Michal Odehnal
URL:
Whiteboard:
Depends On:
Blocks: 2090329 2090330 2128996
TreeView+ depends on / blocked
 
Reported: 2022-03-03 09:26 UTC by jigar
Modified: 2022-12-15 09:45 UTC (History)
7 users (show)

Fixed In Version: mutter-3.32.2-64.el8
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 2090329 2090330 2128996 (view as bug list)
Environment:
Last Closed: 2022-11-08 09:17:30 UTC
Type: Bug
Target Upstream Version:
Embargoed:
pm-rhel: mirror+


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker RHELPLAN-114313 0 None None None 2022-03-03 09:35:30 UTC
Red Hat Knowledge Base (Solution) 6990321 0 None None None 2022-12-15 09:45:36 UTC
Red Hat Product Errata RHBA-2022:7463 0 None None None 2022-11-08 09:17:40 UTC

Description jigar 2022-03-03 09:26:57 UTC
Description of problem: When using a gnome bundled software, mouse click stops working and the software window is frozen. Keyboard works fine. The issue happens after a period of time (125 days, 70 days, 48 days) after login into the GUI without logout. The issue is reproducible with gnome-terminal, files(nautilus), system monitor, settings、calculator.

Version-Release number of selected component (if applicable): mutter-3.32.2-60


How reproducible: Always ( at customer's end )


Steps to Reproduce:

1. Keep logged in to GUI for ~48-49 days
2. Try using applications like gnome-terminal, files(nautilus), system monitor, settings、calculator.
3. Check if mouse click works or the application window responds

Actual results: The software window freezes. Mouse click doesn't work.


Expected results: Software shouldn't freeze.

Comment 13 errata-xmlrpc 2022-11-08 09:17:30 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (mutter bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:7463


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