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Bug 2061339

Summary:	RHST - Request to APIs having Digicert with ECDSA cipher gives SSLError on RHEL 6
Product:	Red Hat Enterprise Linux 6	Reporter:	Pranita Ghole <pghole>
Component:	redhat-support-tool	Assignee:	Pranita Ghole <pghole>
Status:	CLOSED WONTFIX	QA Contact:	Upgrades and Supportability <upgrades-and-supportability>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	6.10
Target Milestone:	rc
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2022-03-29 11:19:54 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Pranita Ghole 2022-03-07 12:44:21 UTC

Description of problem:
Request to APIs having Digicert with ECDSA cipher gives SSLError: tlsv1 alert internal error on RHEL 6 


Version-Release number of selected component (if applicable):


How reproducible: 


Steps to Reproduce:
Welcome to the Red Hat Support Tool.
Command (? for help): listproducts
Unable to find products
Command (? for help): listcases
tlsv1 alert internal error
Command (? for help):


Actual results:
Command fails with tlsv1 alert internal error

Expected results:


Additional info:

Comment 1 Pranita Ghole 2022-03-29 11:19:54 UTC

RHEL6 by default uses python2.6 and libraries like requests, urllib3, m2crypto and httplib also give the same error when trying to get response from the APIs with cipher ECDSA.

The main issue is with the python ssl module, which do not support the SNI. Also, using different version of python from RHSCL is not a feasible solution. Hence, this issue is not fixed in the RHST RHEL6.