Bug 2064380 - VNC Console: Operation Cancelled "Setting vm ticket failed" on engine 4.4.10.7
Summary: VNC Console: Operation Cancelled "Setting vm ticket failed" on engine 4.4.10.7
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: ovirt-engine
Classification: oVirt
Component: BLL.Virt
Version: 4.4.10.6
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ovirt-4.5.0
: 4.5.0
Assignee: Liran Rotenberg
QA Contact: meital avital
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-03-15 17:05 UTC by D. Ercolani
Modified: 2022-06-23 09:37 UTC (History)
5 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2022-03-21 12:43:07 UTC
oVirt Team: Virt
Embargoed:
pm-rhel: ovirt-4.5?


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker RHV-45292 0 None None None 2022-03-15 17:22:18 UTC
Red Hat Knowledge Base (Solution) 6960416 0 None None None 2022-05-23 17:47:30 UTC
oVirt gerrit 118313 0 None MERGED core: make 8 chars password for console 2022-03-27 16:43:01 UTC

Description D. Ercolani 2022-03-15 17:05:35 UTC
On engine 4.4.10.7
From web UI launching VNC or noVNC console on a VM:

from engine.log

2022-03-15 16:55:28,682Z ERROR [org.ovirt.engine.core.bll.SetVmTicketCommand] (default task-22) [64e416b3] Command 'org.ovirt.engine.core.bll.SetVmT
icketCommand' failed: EngineException: org.ovirt.engine.core.vdsbroker.vdsbroker.VDSErrorException: VDSGenericException: VDSErrorException: Failed t
o SetVmTicketVDS, error = General Exception: ('unsupported configuration: VNC password is 12 characters long, only 8 permitted',), code = 100 (Faile
d with error GeneralException and code 100)


searching in internet I found a possible explanation:
OK for info. It looks like libvirt 8 was accidentally included in the oVirt Node ISO 4.4.10 3rd March.
Therefore use the February one libvirt 7.10 or if you're using upstream then the following command will work for you:
dnf install libvirt-7.10.0

Comment 1 Arik 2022-03-21 12:43:07 UTC
We currently have no plan to release another 4.4.10 version of NODE
In 4.5 is is supposed to be fixed by https://gerrit.ovirt.org/c/ovirt-engine/+/118313

Comment 2 Sandro Bonazzola 2022-04-20 06:32:24 UTC
This bugzilla is included in oVirt 4.5.0 release, published on April 20th 2022.

Since the problem described in this bug report should be resolved in oVirt 4.5.0 release, it has been closed with a resolution of CURRENT RELEASE.

If the solution does not work for you, please open a new bug report.


Note You need to log in before you can comment on or make changes to this bug.