Bug 2069894 - Subscriptions "Red Hat Enterprise Linux for Power" is not tracked in Subscription Watch
Summary: Subscriptions "Red Hat Enterprise Linux for Power" is not tracked in Subscrip...
Keywords:
Status: CLOSED DUPLICATE of bug 1960670
Alias: None
Product: Red Hat Hybrid Cloud Console (console.redhat.com)
Classification: Red Hat
Component: Subscription Watch
Version: unspecified
Hardware: All
OS: All
unspecified
medium
Target Milestone: ---
: ---
Assignee: Kevin Howell
QA Contact: Jon Allen
URL:
Whiteboard:
: 2070233 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-03-30 01:15 UTC by jalviso
Modified: 2022-08-01 17:41 UTC (History)
5 users (show)

Fixed In Version:
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Clone Of:
Environment:
Last Closed: 2022-08-01 17:41:50 UTC
Target Upstream Version:
Embargoed:


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Description jalviso 2022-03-30 01:15:56 UTC
Description of problem:

All the variants/types of "Red Hat Enterprise Linux for Power" subscription is not tracked in Subscription Watch console.redhat.com

RH00276	Red Hat Enterprise Linux for Power, BE, Premium (IFL, up to 4 LPARs)
RH00277	Red Hat Enterprise Linux for Power, BE, Standard (IFL, up to 4 LPARs)
RH00284	Red Hat Enterprise Linux for Power, LE, Premium (4 Cores, Up to 4 LPARs)
RH00285	Red Hat Enterprise Linux for Power, LE, Standard (4 Cores, Up to 4 LPARs)
RH00286	Red Hat Enterprise Linux for Power, LE with Smart Management, Premium (4 Cores, Up to 4 LPARs)
RH00287	Red Hat Enterprise Linux for Power, LE with Smart Management, Standard (4 Cores, Up to 4 LPARs)
RH01910	Red Hat Enterprise Linux for Power, LE, Premium (Physical or Virtual Nodes)
RH01911	Red Hat Enterprise Linux for Power, LE, Standard (Physical or Virtual Nodes)
RH01912	Red Hat Enterprise Linux for Power, LE with Smart Management, Premium (Physical or Virtual Nodes)
RH01913	Red Hat Enterprise Linux for Power, LE with Smart Management, Standard (Physical or Virtual Nodes)

Version-Release number of selected component (if applicable): none

How reproducible: always


Steps to Reproduce:
1. Enable Subscription Watch in the account
2. Configure "inventory upload" plugin in Satellite 6 
3. Upload the Red hat Inventory from Satellite:
   SatWEBUI > Configure > Inventory Upload > select organization > Upload
   (or enable 'Automatic Inventory Upload")

Actual results:

No "Red Hat Enterprise Linux for Power" subscription listed in 
https://console.redhat.com/insights/subscriptions/rhel-ibmpower
  "Current subscriptions" tab

Expected results:

It should list all the "Red Hat Enterprise Linux for Power" activated in the Satellite manifest

Additional info:

OpenShift and OpenStack SKU's are listed but not RHEL for Power:

RV00048	Red Hat OpenStack Platform for Power, Premium (2 Sockets) 
MW00421	Red Hat OpenShift Container Platform for Power, LE, Premium (2 Cores)	
MW00422	Red Hat OpenShift Container Platform for Power, LE, Standard (2 Cores)

Comment 1 Rich Jerrido 2022-04-06 15:01:50 UTC
RHEL subscriptions which are not sold in the socket-pair Unit-of-measure (such as those sold via LPARs / Cores) will not contribute to subscription capacity and are generally unsupported. It is unlikely that we'll add them.

Comment 3 Nikhil Kathole 2022-04-07 06:54:26 UTC
*** Bug 2070233 has been marked as a duplicate of this bug. ***

Comment 4 Nikhil Kathole 2022-04-19 07:17:24 UTC
Hi Josephine,

As mentioned in comment #1, LPARs/Cores will not contribute to RHEL subscription capacity and RH01910, RH01911, RH01912 and RH01913 are already part of allowlist. 

Please let us know if this helps and can we close this issue ? 

Thanks.

Comment 6 jalviso 2022-05-10 00:58:05 UTC
Hi Nikhil,

Can you check why the following subscriptions/SKU are listed in allowlist but they don't appear in customer's SW?

- High Availability for Power, LE  <------- SKU RH02210 - listed in allowlist, https://gitlab.cee.redhat.com/rhsm/swatch-product-allowlist/-/blob/main/templates/capacity-allowlist.yml
- High Availability for Unlimited Guests (x86) <------ SKU RH00059RN - listed
- Red Hat Enterprise Linux Extended Life Cycle Support (Physical or Virtual Nodes) <------- SKU RH00270RN - listed
- Red Hat Enterprise Linux for IBM Z and LinuxONE with Comprehensive Add-Ons  <---- SKU RH02210 - listed  <---- You checked this in https://bugzilla.redhat.com/show_bug.cgi?id=2070233#c3 item 3. Can we know the status?

Regards,

Josephine


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