Bug 2075577 - [Customer Portal] VMs register with Virtual Datacenter Derived SKU Showing as "0" subscription attached
Summary: [Customer Portal] VMs register with Virtual Datacenter Derived SKU Showing as...
Keywords:
Status: CLOSED DEFERRED
Alias: None
Product: Candlepin
Classification: Community
Component: candlepin
Version: 4.2
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: ---
: ---
Assignee: candlepin-bugs
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-04-14 15:28 UTC by Sunpreet Bhamrah
Modified: 2022-08-01 12:09 UTC (History)
2 users (show)

Fixed In Version:
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Environment:
Last Closed: 2022-08-01 12:09:13 UTC
Embargoed:


Attachments (Terms of Use)
test-rhel2-sw.061asd.zebra.lan-showing_subscription_NOT_attached (61.44 KB, image/png)
2022-04-14 15:28 UTC, Sunpreet Bhamrah
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker TEAMNADO-3931 0 None None None 2022-08-01 12:06:53 UTC

Description Sunpreet Bhamrah 2022-04-14 15:28:38 UTC
Created attachment 1872551 [details]
test-rhel2-sw.061asd.zebra.lan-showing_subscription_NOT_attached

Description of problem:

On the customer portal, Virtual Machine attached with Virtual Datacenter guest subscription is showing "0" subscription attached on the systems tab-

   URL - https://access.redhat.com/management/systems

Screenshot for reference - test-rhel2-sw.061asd.zebra.lan-showing_subscription_NOT_attached.png


But as per system profile details, it is showing the subscription attached and the correct host it is reporting on. 

Screenshot for reference - test-rhel2-sw.061asd.zebra.lan-showing_subscription_attached.png


Version-Release number of selected component (if applicable):
-None


How reproducible:
- Always

Steps to Reproduce:
1. Install OS
2. Configure Virt-who
3. Once hosts are reported on the customer portal, attach a Virtual Datacenter subscription.
4. Register and subscribe the required VM running on the host that is attached with the Virtual datacenter subscription.


Actual results:
- It should show "0" where the system is attached with a subscription.


Expected results:
- It should show "1" as that is the required number of subscriptions attached to the VM when listing on the below URL-

   https://access.redhat.com/management/systems


Additional info:
- None

Comment 5 Rehana 2022-08-01 12:09:13 UTC
The issue needs to be addressed in the webportal and a following ticket has been raised against the concerned team https://issues.redhat.com/browse/TEAMNADO-3931. 

Hence closing the bug.


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