Red Hat Bugzilla – Bug 207663
SATA disk format fails at installation
Last modified: 2013-07-02 22:29:55 EDT
Description of problem:
During installation, when the disk is formatting, it hangs for about two minutes
and then reports that it cannot format the disk. This is /dev/sdb in my two
SATA drive system (only PATA is running DVD ROM drive) -- anaconda found both
drives and I unchecked /dev/sda. The disk is a Seagate 250GB; first partition
where it is to install is 50GB. That partition was previously quick-formatted
with NTFS (Windows XP SP2).
Version-Release number of selected component (if applicable):
Possibly recreating the hardware setup -- two SATA drives, try to install on the
Steps to Reproduce:
1. Install (graphics mode)
2. Select /dev/sdb (SATA)
3. Continue to formatting step
If you switch ttys, are there any errors?
Sorry, didn't even think about possibility of ttys behind X.
Errors start with these kind (this is the last -- rest were gone by the time I
had switched; numbers in angular brackets are approximate):
<6>ata2.00: tag 30 cmd 0x61 Emask 0x4 start 0x40 err 0x0 (timeout)
<4>ata2: softreset failed (1st FIS failed)
Then it said it would wait 5 seconds to retry, and was doing nothing for much
longer, so I switched to another tty, then back and saw screenfuls of these
messages, with the last one being:
<6> sd1:0:0:0: SCSI error: return code=0x00040000
<4> end_request: I/O error, dev sdb sector 484197424
(all the same return code. The previous erroneous sector was 484196400)
On another tty (not exact text):
/usr/sbin/mke2fs /dev/VolGroup00/LogVol00 -i 4096 -j
Writing inode tables: done
ext2fs_mkdir: Attempt to read block from filesystem resulted in short read while
creating root directory
end_request: I/O error, dev sdb sector 484197424
that doesn't look too promising, and is suggestive (to me) to be a hardware
defect. I'll let Jeff comment on the accuracy of that claim however.
So far it looks like problematic hardware. Need much more dmesg output in order
to find out, though.
Check your cables, replace the drive, etc.
Shouldn't be a hardware problem. Windows XP formats partition (full format) as
NTFS with no problems. Another partition on the drive is also formatted and
operational (able to write and read via NTFS filesystem). Doubt if it is
problematic hardware, when Windows can handle it.
How can I get more dmesg output -- what tty, and how can I trap it?
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