Red Hat Bugzilla – Bug 208016
Large Images cannot be printed
Last modified: 2008-08-02 19:40:32 EDT
Description of problem: Large images (>6Mb) cannot be printed Version-Release number of selected component (if applicable): How reproducible: If i load a large image in the Gimp, I cannot print it at full page, if I reduce it I can print. Same image loaded in any other application is printed fine. I am using gdi driver on a laser printer from samsung (ML1610) Steps to Reproduce: 1.load images 2.print it 3.nothing happens, green light is flashing Actual results: nothing Expected results: a print Additional info:
Does /var/log/cups/error_log show anything interesting about it?
I am trying to print also a PDF file and I get same problems: from error_log I find. Also same probelms with a Openoffice document (also small).Everything worked, and CUPS test page is o.k. - Operation not supported I [01/Oct/2006:11:42:22 +0200] Adding start banner page "none" to job 242. I [01/Oct/2006:11:42:22 +0200] Adding end banner page "none" to job 242. I [01/Oct/2006:11:42:22 +0200] Job 242 queued on "Samsung" by "root". I [01/Oct/2006:11:42:22 +0200] Started filter /usr/lib/cups/filter/pstops (PID 2832) for job 242. I [01/Oct/2006:11:42:22 +0200] Started filter /usr/lib/cups/filter/foomatic-rip (PID 2833) for job 242. I [01/Oct/2006:11:42:22 +0200] Started backend /usr/lib/cups/backend/usb (PID 2834) for job 242.
Acrobat works if file is small: I successfully printed a 700 kb file, no way to print a 11MB file.Very embarassing situation, take in account that most documentation is PDF
Same problem with Openoffice writer. Small documents are o.k. but no way of printing large documents My printer is a Samsung ML -1610 laser with gdi driver
The error_log snippet provided in comment #2 doesn't show any errors at all, or even warnings. Are there none shown in error_log when the problem happens? Please provide an example document or image that does not print. Thanks.
Created attachment 137496 [details] Test of homework printing
Additional infos from cups error log: hope that it can help E [01/Oct/2006:13:47:29 +0200] [Job 271] Unable to write print data: No such device E [01/Oct/2006:13:47:31 +0200] PID 7244 (/usr/lib/cups/filter/foomatic-rip) stopped with status 9! I [01/Oct/2006:13:47:31 +0200] Hint: Try setting the LogLevel to "debug" to find out more. I [01/Oct/2006:13:47:55 +0200] Adding start banner page "none" to job 272. I [01/Oct/2006:13:47:55 +0200] Adding end banner page "none" to job 272. I [01/Oct/2006:13:47:55 +0200] Job 272 queued on "Samsung" by "antonio". I [01/Oct/2006:13:47:55 +0200] Started filter /usr/lib/cups/filter/pstops (PID 7321) for job 272. I [01/Oct/2006:13:47:55 +0200] Started filter /usr/lib/cups/filter/foomatic-rip (PID 7322) for job 272. I [01/Oct/2006:13:47:55 +0200] Started backend /usr/lib/cups/backend/usb (PID 7323) for job 272. I [01/Oct/2006:14:09:30 +0200] Adding start banner page "none" to job 273. I [01/Oct/2006:14:09:30 +0200] Adding end banner page "none" to job 273. I [01/Oct/2006:14:09:30 +0200] Job 273 queued on "Samsung" by "antonio". I [01/Oct/2006:14:09:30 +0200] Started filter /usr/lib/cups/filter/pstops (PID 8323) for job 273. I [01/Oct/2006:14:09:30 +0200] Started filter /usr/lib/cups/filter/foomatic-rip (PID 8324) for job 273. I [01/Oct/2006:14:09:30 +0200] Started backend /usr/lib/cups/backend/usb (PID 8325) for job 273. E [01/Oct/2006:14:15:08 +0200] [Job 273] Unable to write print data: No such device E [01/Oct/2006:14:15:12 +0200] PID 8324 (/usr/lib/cups/filter/foomatic-rip) stopped with status 9! I [01/Oct/2006:14:15:12 +0200] Hint: Try setting the LogLevel to "debug" to find out more. I [01/Oct/2006:14:15:27 +0200] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=8601) I [01/Oct/2006:14:15:27 +0200] Started "/usr/lib/cups/daemon/cups-deviced" (pid=8602)
Aha, now we're getting somewhere. Can you please now edit /etc/cups/cupsd.conf so that the LogLevel line reads: LogLevel debug2 Then restart cups with '/sbin/service cups restart'. Now you should get more debug information shown in error_log, which would be very interesting to see.
Created attachment 137497 [details] Cups error_log Done. restarted cups and tried to print a document....
So, job 274 printed successfully by the look of it. Can you get a log from an unsucessful print?
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This bug is open for a Fedora version that is no longer maintained and will not be fixed by Fedora. Therefore we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen thus bug against that version. Thank you for reporting this bug and we are sorry it could not be fixed.