Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Reconfiguration of RH Cloud connector fails after the upgrade to Red Hat Satellite 6.11
Currently, the Sources application in the Red Hat Hybrid Cloud Console cannot remove Satellite server's sources automatically. Consequently, after the upgrade to Red Hat Satellite 6.11, attempts to reconfigure the Red Hat Cloud Connector fail with an error message.
To work around this issue, remove the sources associated with each relevant Satellite instance by following this procedure:
1. Log it to Red Hat Hybrid Cloud Console (the link will be clickable)
2. Navigate to Settings > Sources > Red Hat sources
3. Search for the source associated with a particular Satellite instance
4. Press 'Remove' from the three dot menu
As a result, it is possible to reconfigure the Red Hat Cloud Connector after the upgrade to Red Hat Satellite 6.11.
Description of problem:
"Reconfigure Cloud Connector" job fails on upgraded Satellite configured with FiFi.
Version-Release number of selected component (if applicable):
- Satellite 6.11.0 snap 25
How reproducible:
- Tried once
Steps to Reproduce:
1. Install Satellite 6.10.7 snap
2. Import manifest and register a host with Satellite and Insights.
3. Configure cloud-connector(fifi/receptor plugin). Go to Configure > Inventory Upload > Click on "Configure Cloud Connector"
4. Upgrade Satellite to 6.11
5. Try to configure RHC plugin. Go to Configure > Inventory Upload > Click on "Reconfigure Cloud Connector"
Actual results:
- "redhat.satellite_operations.cloud_connector : Get source record" task fails.
45:
TASK [redhat.satellite_operations.cloud_connector : Get source record] *********
46:
fatal: [dhcp-2-55.vms.sat.rdu2.redhat.com]: FAILED! => {"msg": "The task includes an option with an undefined variable. The error was: 'foreman_cloud_connector_console_redhat_host' is undefined\n\nThe error appears to be in '/usr/share/ansible/collections/ansible_collections/redhat/satellite_operations/roles/cloud_connector/tasks/delete_source.yaml': line 2, column 3, but may\nbe elsewhere in the file depending on the exact syntax problem.\n\nThe offending line appears to be:\n\n---\n- name: Get source record\n ^ here\n"}
Expected results:
- "Reconfigure Cloud Connector" task executed successfully.
- Receptor plugin is successfully removed from Satellite 6.11.0
Additional info:
Hello People,
I am working on a Cloud Connector document that will accommodate the new content.
This document is in the final stage to get verified and I have started roaming around the RN that is required as a part of this ticket.
Soon, there will be the first draft and it will be taken as a priority to make it at the earliest.
I will keep updating here and wherever else is required.
Thank you.
CC @mdolezel
Verified:
Verified with:
- Satellite 6.11.0 snap 26
Steps:
1. Install Satellite 6.10.7 snap
2. Import manifest and register a host with Satellite and Insights.
3. Configure cloud connector (receptor plugin). Go to Configure > Inventory Upload > Click on "Configure Cloud Connector"
4. Upgrade Satellite to 6.11
5. Try to configure RHC plugin. Go to Configure > Inventory Upload > Click on "Reconfigure Cloud Connector"
Observations:
- "Reconfigure Cloud Connector" job completed successfully.
- The receptor based satellite source got deleted from c.r.c and new rhc based source was created. (See comment#2)
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory (Moderate: Satellite 6.11 Release), and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHSA-2022:5498
Comment 17Red Hat Bugzilla
2023-09-15 01:55:52 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 365 days
Description of problem: "Reconfigure Cloud Connector" job fails on upgraded Satellite configured with FiFi. Version-Release number of selected component (if applicable): - Satellite 6.11.0 snap 25 How reproducible: - Tried once Steps to Reproduce: 1. Install Satellite 6.10.7 snap 2. Import manifest and register a host with Satellite and Insights. 3. Configure cloud-connector(fifi/receptor plugin). Go to Configure > Inventory Upload > Click on "Configure Cloud Connector" 4. Upgrade Satellite to 6.11 5. Try to configure RHC plugin. Go to Configure > Inventory Upload > Click on "Reconfigure Cloud Connector" Actual results: - "redhat.satellite_operations.cloud_connector : Get source record" task fails. 45: TASK [redhat.satellite_operations.cloud_connector : Get source record] ********* 46: fatal: [dhcp-2-55.vms.sat.rdu2.redhat.com]: FAILED! => {"msg": "The task includes an option with an undefined variable. The error was: 'foreman_cloud_connector_console_redhat_host' is undefined\n\nThe error appears to be in '/usr/share/ansible/collections/ansible_collections/redhat/satellite_operations/roles/cloud_connector/tasks/delete_source.yaml': line 2, column 3, but may\nbe elsewhere in the file depending on the exact syntax problem.\n\nThe offending line appears to be:\n\n---\n- name: Get source record\n ^ here\n"} Expected results: - "Reconfigure Cloud Connector" task executed successfully. - Receptor plugin is successfully removed from Satellite 6.11.0 Additional info: