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Bug 2096921 - "Reconfigure Cloud Connector" job fails on upgraded Satellite configured with fifi/receptor.
Summary: "Reconfigure Cloud Connector" job fails on upgraded Satellite configured with...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: RH Cloud - Cloud Connector
Version: 6.11.0
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: 6.11.0
Assignee: Shimon Shtein
QA Contact: Jameer Pathan
Malhar Jivrajani
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-06-14 14:56 UTC by Jameer Pathan
Modified: 2023-09-15 01:55 UTC (History)
9 users (show)

Fixed In Version: ansible-collection-redhat-satellite_operations-1.2.3-1
Doc Type: Known Issue
Doc Text:
Reconfiguration of RH Cloud connector fails after the upgrade to Red Hat Satellite 6.11 Currently, the Sources application in the Red Hat Hybrid Cloud Console cannot remove Satellite server's sources automatically. Consequently, after the upgrade to Red Hat Satellite 6.11, attempts to reconfigure the Red Hat Cloud Connector fail with an error message. To work around this issue, remove the sources associated with each relevant Satellite instance by following this procedure: 1. Log it to Red Hat Hybrid Cloud Console (the link will be clickable) 2. Navigate to Settings > Sources > Red Hat sources 3. Search for the source associated with a particular Satellite instance 4. Press 'Remove' from the three dot menu As a result, it is possible to reconfigure the Red Hat Cloud Connector after the upgrade to Red Hat Satellite 6.11.
Clone Of:
Environment:
Last Closed: 2022-07-05 14:36:06 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github RedHatSatellite satellite-operations-collection pull 30 0 None Merged Fix cloud connector branding 2022-06-14 15:01:14 UTC
Red Hat Product Errata RHSA-2022:5498 0 None None None 2022-07-05 14:36:08 UTC

Description Jameer Pathan 2022-06-14 14:56:16 UTC 
Description of problem:
"Reconfigure Cloud Connector" job fails on upgraded Satellite configured with FiFi.

Version-Release number of selected component (if applicable):
- Satellite 6.11.0 snap 25

How reproducible:
- Tried once

Steps to Reproduce:
1. Install Satellite 6.10.7 snap 
2. Import manifest and register a host with Satellite and Insights.
3. Configure cloud-connector(fifi/receptor plugin). Go to Configure > Inventory Upload > Click on "Configure Cloud Connector"
4. Upgrade Satellite to 6.11
5. Try to configure RHC plugin. Go to Configure > Inventory Upload > Click on "Reconfigure Cloud Connector"

Actual results:
- "redhat.satellite_operations.cloud_connector : Get source record" task fails.

  45:
TASK [redhat.satellite_operations.cloud_connector : Get source record] *********
  46:
fatal: [dhcp-2-55.vms.sat.rdu2.redhat.com]: FAILED! => {"msg": "The task includes an option with an undefined variable. The error was: 'foreman_cloud_connector_console_redhat_host' is undefined\n\nThe error appears to be in '/usr/share/ansible/collections/ansible_collections/redhat/satellite_operations/roles/cloud_connector/tasks/delete_source.yaml': line 2, column 3, but may\nbe elsewhere in the file depending on the exact syntax problem.\n\nThe offending line appears to be:\n\n---\n- name: Get source record\n  ^ here\n"}

Expected results:
- "Reconfigure Cloud Connector" task executed successfully.
- Receptor plugin is successfully removed from Satellite 6.11.0

Additional info:
Comment 5 Malhar Jivrajani 2022-06-24 14:52:19 UTC 
Hello People,

I am working on a Cloud Connector document that will accommodate the new content.
This document is in the final stage to get verified and I have started roaming around the RN that is required as a part of this ticket.
Soon, there will be the first draft and it will be taken as a priority to make it at the earliest.
I will keep updating here and wherever else is required.

Thank you.

CC @mdolezel
Comment 14 Jameer Pathan 2022-06-30 11:41:25 UTC 
Verified:

Verified with:
- Satellite 6.11.0 snap 26

Steps:
1. Install Satellite 6.10.7 snap 
2. Import manifest and register a host with Satellite and Insights.
3. Configure cloud connector (receptor plugin). Go to Configure > Inventory Upload > Click on "Configure Cloud Connector"
4. Upgrade Satellite to 6.11
5. Try to configure RHC plugin. Go to Configure > Inventory Upload > Click on "Reconfigure Cloud Connector"


Observations:
- "Reconfigure Cloud Connector" job completed successfully.
- The receptor based satellite source got deleted from c.r.c and new rhc based source was created. (See comment#2)
Comment 16 errata-xmlrpc 2022-07-05 14:36:06 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.11 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2022:5498
Comment 17 Red Hat Bugzilla 2023-09-15 01:55:52 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 365 days
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