Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 2112386 - Insights client traffic through a Satellite 6.11 Capsule fails
Summary: Insights client traffic through a Satellite 6.11 Capsule fails
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Installation
Version: 6.11.0
Hardware: Unspecified
OS: Unspecified
high
urgent
Target Milestone: 6.11.2
Assignee: Eric Helms
QA Contact: Gaurav Talreja
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-07-29 15:01 UTC by Odilon Sousa
Modified: 2022-10-28 17:24 UTC (History)
10 users (show)

Fixed In Version: foreman-installer-3.1.2.7-1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 2110222
Environment:
Last Closed: 2022-08-30 19:43:07 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 35278 0 Normal Closed Insights client traffic through a Satellite 6.11 Capsule fails 2022-07-29 15:01:51 UTC
Github theforeman puppet-foreman_proxy_content pull 423 0 None Merged Fixes #35278: Add Red Hat Insights path to reverse proxy URLs 2022-07-29 15:01:51 UTC
Red Hat Knowledge Base (Solution) 6971623 0 None None None 2022-08-11 09:58:59 UTC
Red Hat Product Errata RHBA-2022:6233 0 None None None 2022-08-30 19:43:20 UTC

Comment 3 Gaurav Talreja 2022-08-09 16:17:03 UTC
Verified

Tested on Satellite 6.11.2 Snap 1.0
Version foreman-installer-3.1.2.7-1.el8sat.noarch

Steps:
1. Setup Satellite 6.11.2 with external capsule
2. Sync EL8 and ansible repos and publish CV on Satellite
3. Sync the above content on the external capsule
4. Register a content host to an external capsule using the global registration template (Under Advanced section=> Setup Insights = yes)

Observations:
Host registered successfully and insight client successfully establishs the connection with the external capsule.
...
=== Begin Upload URL Connection Test ===
Testing: https://<external-capsule>:443/redhat_access/r/insights/uploads/
POST https://<external-capsule>:443/redhat_access/r/insights/uploads/
HTTP Status: 200 OK
HTTP Response Text: {"request_id":"7df2fb061fdd46bbac4c00380b61d44e","upload":{"account_number":"6212943","org_id":"12385942"}}
Successfully connected to: https://<external-capsule>:443/redhat_access/r/insights/uploads/
=== End Upload URL Connection Test: SUCCESS ===

=== Begin API URL Connection Test ===
Testing: https://<external-capsule>:443/redhat_access/r/insights/
GET https://<external-capsule>:443/redhat_access/r/insights/
HTTP Status: 200 OK
HTTP Response Text: {"status":"available"}
Successfully connected to: https://<external-capsule>:443/redhat_access/r/insights/
=== End API URL Connection Test: SUCCESS ===

Connectivity tests completed successfully
See /var/log/insights-client/insights-client.log for more details.
Successfully registered host <satellite>
Automatic scheduling for Insights has been enabled.
Starting to collect Insights data for <satellite>
Uploading Insights data.
Successfully uploaded report from <satellite> to account 6212943.
View the Red Hat Insights console at https://console.redhat.com/insights/
Refreshing subscription data
All local data refreshed
Host [<satellite>] successfully configured.
Successfully updated the system facts.
...

Comment 8 errata-xmlrpc 2022-08-30 19:43:07 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Satellite 6.11.2 Async Bug Fix Update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:6233


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