Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 2112400 - Clients can't subscribe to or enable Red Hat repositories after renewing subscriptions
Summary: Clients can't subscribe to or enable Red Hat repositories after renewing subs...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Candlepin
Version: 6.10.3
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: 6.11.2
Assignee: satellite6-bugs
QA Contact: Lai
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-07-29 15:21 UTC by Odilon Sousa
Modified: 2022-10-27 19:38 UTC (History)
12 users (show)

Fixed In Version: candlepin-4.1.14-1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 2064979
Environment:
Last Closed: 2022-08-30 19:43:07 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker ENT-4854 0 None None None 2022-07-29 15:21:53 UTC
Red Hat Product Errata RHBA-2022:6233 0 None None None 2022-08-30 19:43:18 UTC

Comment 2 Lai 2022-08-08 18:50:21 UTC
Steps to Retest:
1. Have a valid manifest imported to the Satellite. Enable and sync some Redhat repositories. Create some custom repositories. Create one or more content views and attach some repositories.
2. Go to Web UI -> Content ->  Subscriptions -> Manage Manifest -> click the "Subscription Allocation" link to go to the Customer Portal page.
3. In the Customer Portal, delete all subscriptions allocated to the manifest.
4. Then refresh the manifest using the Satellite Web UI.
5. Run grep for "Removing owner-content references for owner" on /var/log/candlepin/candlepin.log
6. Run su - postgres -c "psql candlepin -c \"select e.name, c.contenturl, c.vendor, c.label  from cp2_environment_content ec left join cp_environment e on e.id = ec.environment_id left join cp2_content c on c.uuid = content_uuid order by e.name, c.vendor, c.label;\""

Expected result:
5. Should return empty
6. Should return only the number of repos that was synced and added to cv

Actual:
5. Did return empty
6. Did return only the number of repos that was synced and added to cv

I also did manifest refresh a few times to ensure the error didn't occur anymore.  Everything seems to check out ok.

Verified on 6.11.2_01 with candlepin-selinux-4.1.14-1.el7sat.noarch on rhel7 and rhel8

Comment 7 errata-xmlrpc 2022-08-30 19:43:07 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Satellite 6.11.2 Async Bug Fix Update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:6233


Note You need to log in before you can comment on or make changes to this bug.