Description of problem: minor updating from OSP 16.1.6 or less to OSP 16.1.7 or higher could cause Keystone LDAP connections to fail it seems that starting from 16.1.7 keystone container it is mounting /etc/openldap RO at host. Stale and old OSP 13 config there could interfere with the keystone container to work this scenario at controllers caused the issue: grep TLS /etc/openldap/ldap.conf* /etc/openldap/ldap.conf:TLS_CACERTDIR /etc/openldap/cacerts /etc/openldap/ldap.conf.rpmnew:# by TLS_CACERTDIR one has to include them explicitly: /etc/openldap/ldap.conf.rpmnew:#TLS_CACERT /etc/pki/tls/cert.pem /etc/openldap/ldap.conf.rpmnew:#TLS_CIPHER_SUITE PROFILE=SYSTEM so TLS_CACERTDIR /etc/openldap/cacerts at ldap.conf was causing the issue in this case overwriting /etc/openldap/ldap.conf by /etc/openldap/ldap.conf.rpmnew and restarting keystone container solved the issue Version-Release number of selected component (if applicable): rhosp-rhel8/openstack-keystone 16.1.6 container How reproducible: check if you have old OSP 13 config files at /etc/openldap on controllers Steps to Reproduce: openstack user list --domain yourdomain Actual results: An unexpected error prevented the server from fulfilling your request. (HTTP 500) (Request-ID: req-d83a5468-536d-4c11-9d15-4a8a94d73108) Expected results: complete without errors Additional info: