Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 2120299 - 'This host has errata that are applicable, but not installable' message incorrectly appears
Summary: 'This host has errata that are applicable, but not installable' message incor...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Errata Management
Version: 6.12.0
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: 6.12.0
Assignee: Jeremy Lenz
QA Contact: addubey
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-08-22 13:14 UTC by Jeremy Lenz
Modified: 2022-11-16 13:35 UTC (History)
1 user (show)

Fixed In Version: tfm-rubygem-katello-4.5.0.7-1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2022-11-16 13:35:34 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 35398 0 Normal New 'This host has errata that are applicable, but not installable' message incorrectly appears 2022-08-22 13:14:44 UTC
Red Hat Issue Tracker SAT-12356 0 None None None 2022-08-25 14:47:56 UTC
Red Hat Issue Tracker SAT-12486 0 None None None 2022-08-25 16:27:58 UTC
Red Hat Issue Tracker SAT-12497 0 None None None 2022-08-26 00:26:54 UTC
Red Hat Product Errata RHSA-2022:8506 0 None None None 2022-11-16 13:35:44 UTC

Description Jeremy Lenz 2022-08-22 13:14:43 UTC
The message in $Subject can appear incorrectly because it's based on the host's stored errata counts, which are not updated immediately.

One way to reproduce is

1. new host details > Errata > select all > Apply
2. Stay on that screen until the job completes

Expected: You see the 'All errata up-to-date' screen with the green check
Actual: You see 'This host has errata that are applicable, but not installable.' After refreshing the page, the 'All errata up-to-date' screen appears.

Suggestion/brainstorm

1. maybe have a link to recalculate errata from that screen?
2. make sure recalculating errata updates the content facet's stored errata counts

Comment 1 Jeremy Lenz 2022-08-22 13:14:46 UTC
Created from redmine issue https://projects.theforeman.org/issues/35398

Comment 2 Jeremy Lenz 2022-08-22 13:14:47 UTC
Upstream bug assigned to None

Comment 3 Bryan Kearney 2022-08-26 20:05:24 UTC
Upstream bug assigned to jlenz

Comment 4 Bryan Kearney 2022-08-26 20:05:26 UTC
Upstream bug assigned to jlenz

Comment 10 errata-xmlrpc 2022-11-16 13:35:34 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.12 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2022:8506


Note You need to log in before you can comment on or make changes to this bug.