Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 2121082 - Restoring an offline backup created using the '-t' option gets stuck forever after some time, and never completes
Summary: Restoring an offline backup created using the '-t' option gets stuck forever ...
Keywords:
Status: CLOSED DUPLICATE of bug 2164413
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Satellite Maintain
Version: 6.10.7
Hardware: x86_64
OS: Linux
high
high
Target Milestone: Unspecified
Assignee: satellite6-bugs
QA Contact: Gaurav Talreja
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-08-24 12:21 UTC by momran
Modified: 2023-02-09 13:55 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2023-02-09 13:55:05 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker SAT-15767 0 None None None 2023-02-09 13:55:41 UTC

Description momran 2022-08-24 12:21:24 UTC
Description of problem:

When restoring an offline backup created using the '-t' option, for example:
  ~~~
  # satellite-maintain backup offline -t 100G /var/satellite-backup
  ~~~
the restoration gets stuck forever after some time, and never completes.


Version-Release number of selected component (if applicable):

 - satellite-6.10.7-1.el7sat.noarch


How reproducible:

Always, on both Red Hat Satellite 6.10 and 6.11.


Steps to Reproduce:

1. Create an offline backup of Red Hat Satellite 6.10 or 6.11 server:
    ~~~
    # satellite-maintain backup offline -t 100G /var/satellite-backup
    ~~~

2. Restore the backup created in step (1):
    ~~~
    # satellite-maintain restore /var/backup_directory
    ~~~
   Where backup_directory is the time-stamped directory or subdirectory containing the backed-up data.

3. Monitor the /var/log/foreman-maintain/foreman-maintain.log while the restoration is in progress:
    ~~~
    # tail -f /var/log/foreman-maintain/foreman-maintain.log
    ~~~


Actual results:

Restoration gets stuck at 'extracting pulp data' after some time, and never finishes.


Expected results:

Restoration progress to the end, and all backed up data gets restored successfully.

Comment 1 Eric Helms 2023-02-09 13:55:05 UTC

*** This bug has been marked as a duplicate of bug 2164413 ***


Note You need to log in before you can comment on or make changes to this bug.