Bug 2123745 - Overcloud install fails with Ensure system is NTP time synced
Summary: Overcloud install fails with Ensure system is NTP time synced
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat OpenStack
Classification: Red Hat
Component: openstack-tripleo-heat-templates
Version: 17.0 (Wallaby)
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: z1
: 17.0
Assignee: OSP Team
QA Contact: Joe H. Rahme
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-09-02 13:39 UTC by Jason Paroly
Modified: 2023-09-19 04:25 UTC (History)
7 users (show)

Fixed In Version: openstack-tripleo-heat-templates-14.3.1-0.20221017140504.feca772.el9ost
Doc Type: No Doc Update
Doc Text:
Clone Of:
Environment:
Last Closed: 2023-01-25 12:29:22 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker OSP-18533 0 None None None 2022-09-02 14:07:22 UTC
Red Hat Product Errata RHBA-2023:0271 0 None None None 2023-01-25 12:29:37 UTC

Description Jason Paroly 2022-09-02 13:39:12 UTC
Description of problem:
We are still getting Ensure system is NTP time synced issues causing the OC install to fail, intermittently but seemingly more and more often.

Version-Release number of selected component (if applicable):


How reproducible:
intermittent, about 40% of the time

Steps to Reproduce:
1. Run the multi subnet Phase3 job
2.
3.

Actual results:
Ensure system is NTP time synced Error

Expected results:
time syncing not an issue, deployment succeeds

Additional info:

FATAL | Ensure system is NTP time synced | compute-3 | error={"changed": true, "cmd": ["chronyc", "waitsync", "30"], "delta": "0:04:50.265685", "end": "2022-09-01 17:38:26.951831", "msg": "non-zero return code", "rc": 1, "start": "2022-09-01 17:33:36.686146", "stderr": "", "stderr_lines": [], "stdout": "try: 1, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 2, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 3, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 4, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 5, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 6, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 7, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 8, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 9, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 10, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 11, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 12, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 13, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 14, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 15, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 16, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 17, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 18, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 19, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 20, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 21, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 22, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 23, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 24, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 25, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 26, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 27, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 28, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 29, refid: 00000000, correction: 0.000000000, skew: 0.000\ntry: 30, refid: 00000000, correction: 0.000000000, skew: 0.000", "stdout_lines": ["try: 1, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 2, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 3, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 4, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 5, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 6, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 7, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 8, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 9, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 10, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 11, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 12, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 13, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 14, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 15, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 16, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 17, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 18, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 19, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 20, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 21, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 22, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 23, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 24, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 25, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 26, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 27, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 28, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 29, refid: 00000000, correction: 0.000000000, skew: 0.000", "try: 30, refid: 00000000, correction: 0.000000000, skew: 0.000"]}
2022-09-01 21:38:26.469479 | 5254001d-f283-8892-fefa-000000007012 |     TIMING | Ensure system is NTP time synced | compute-3 | 0:09:36.309512 | 290.62s

Comment 15 errata-xmlrpc 2023-01-25 12:29:22 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Red Hat OpenStack Platform 17.0.1 bug fix and enhancement advisory), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2023:0271

Comment 16 Red Hat Bugzilla 2023-09-19 04:25:47 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 120 days


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