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DescriptionGary Scarborough
2022-09-15 15:07:33 UTC
Description of problem:
Customer has new 6.11.2 satelliye that is seeing InventorySync::Async::InventoryScheduledSync fail on multiple occasions. The failures seem to be at random. Manual sync upload seems to work everytime.
When the InventorySync::Async::InventoryScheduledSync fails, here is the error:
Error: RestClient::Unauthorized
401 Unauthorized
---
- "/usr/share/gems/gems/rest-client-2.0.2/lib/restclient/abstract_response.rb:223:in
`exception_with_response'"
- "/usr/share/gems/gems/rest-client-2.0.2/lib/restclient/abstract_response.rb:103:in
`return!'"
- "/usr/share/gems/gems/rest-client-2.0.2/lib/restclient/request.rb:809:in `process_result'"
- "/usr/share/gems/gems/rest-client-2.0.2/lib/restclient/request.rb:725:in `block
in transmit'"
- "/usr/share/ruby/net/http.rb:933:in `start'"
- "/usr/share/gems/gems/rest-client-2.0.2/lib/restclient/request.rb:715:in `transmit'"
- "/usr/share/gems/gems/rest-client-2.0.2/lib/restclient/request.rb:145:in `execute'"
- "/usr/share/gems/gems/rest-client-2.0.2/lib/restclient/request.rb:52:in `execute'"
- "/usr/share/gems/gems/foreman_rh_cloud-5.0.41/app/services/foreman_rh_cloud/cloud_request.rb:11:in
`execute_cloud_request'"
...
...
...
Task export for the life of the server is attached.
Sosreport in case.
Verified:
Verified with:
- Satellite 6.13.0 snap 5
- rubygem-foreman_rh_cloud-6.0.44-1.el8sat.noarch
Test steps:
- Register satellite content hosts with insights.
- Check 'Wait and Inventory scheduled sync' on dynflow.
Observations:
- Random delay was added to the task.
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory (Important: Satellite 6.13 Release), and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHSA-2023:2097